Overview
Mail Room Receptionist at CBRE Global Workplace Solutions (GWS) in Warrington.
Responsibilities
* Provide an exceptional customer service experience to site residents and their guests, acting as a single point of contact for all enquiries.
* Ensure guests are greeted courteously and their needs are anticipated at all times.
* Efficient guest registration and host notification with the ability to remember guest names and faces.
* Issue passes in accordance with laid down procedures and explain the HSE and evacuation procedures to each guest and non-resident visitors.
* Keep the reception area immaculate and tidy at all times.
* Ensure that all absences are managed so that the area is never left unattended during operational hours.
* Complete the daily activity spreadsheets and shift checklists to promote the running of an efficient service.
* Book taxis for staff and visitors as required from the approved site suppliers.
* Provide general information on the local area, directions, traffic and travel updates, information on flights and travel timetables.
* Contribute to and use the Customer Service team noticeboard at all times.
* Take ownership in ensuring security processes and follow ups are adhered to, including chasing un-returned passes.
* Administer ingoing and outgoing post for the United Utilities customer.
* Delivery of post to the reception of Lingley Mere.
* Sort incoming and outgoing post and ensure items are collected and dispatched in a timely manner.
* Deal with PPE, pool car and dispensation bookings.
This is a fantastic opportunity to join a team which offers career growth and progression.
Details
* Monday - Friday
* 8am - 5pm
Email for more information or apply now!
EQUAL OPPORTUNITIES
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Administrative and Customer Service
Industries
* Professional Organizations
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