The Hilton Garden Inn, Doncaster Racecourse has an exciting opportunity for some casual Food & Beverage Staff to join the team
Are you passionate about working within the hospitality Industry? Are you looking for a new challenge in a truly unique resort? Would you like to be a part of an amazing team? Then we would love to hear from you
This is a casual vacancy with various hours available.
The right attitude and previous bar experience is essential for this position.
Key Responsibilities:
* Serve all customers in an efficient, professional and courteous manner at all times.
* Ensure guests receive the highest standard of customer service at all times.
* Be able to advise guests on all products available within the venue.
* To promote a happy and welcoming atmosphere within the venue.
* To work both alone or as part of a team being responsible ensuring that all guests needs are met to the highest possible standard.
* Maintain stock levels and rotation within work and storage areas in order to avoid waste and assist with stocktaking.
* Ensure the work area is adequately stocked with glassware, ice, condiments and other appropriate sundries in line with predetermined stock levels and business need.
* To serve all guests efficiently with the correct food and beverage service knowledge, cleaning down and carrying out all necessary duties as required by your manager.
* Keep the area of work and public areas clean and tidy before, during and after opening hours and to undertake cleaning duties as required – paying particular attention to Health and Safety and COSHH Guidelines.
* Ensure all orders are dispensed and correctly recorded and authorised for billing purposes.
* Ensure all orders are rung through the tills and payment obtained in line with prescribed procedures.
* Ensure all tills are closed down in accordance with company procedures.
* Adhere to and follow all licensing policies and procedures.
* Handle cash, stock and equipment in a secure manner.
* Act as an information point for customers.
* Record wastage in line with venue procedures and dispose of rubbish in line with any onsite recycling initiatives.
* Adhere to Company policies and procedures.
* Undertake other reasonable duties in line with business demands.
Skills and Qualities:
* Previous experience of working on a bar is essential.
* Be smart, polite, professional and well presented at all times.
* Excellent verbal communication and customer care skills.
* Flexibility and adaptability.
* Demonstrate a passion for quality service and standards.
* Strong interpersonal skills – friendly, confident, outgoing.
* Strong numerical and literacy skill.
* To work with honesty and integrity.
Job Types: Part-time, Zero hours contract
Pay: £7.55-£12.21 per hour
Benefits:
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
Work Location: In person