Salary: £38,000 - 46,000 per year Requirements: We require strong hands-on experience with SAP SuccessFactors Employee Central, including system configuration. We require proven experience supporting HR systems, ideally in a fast-paced operational environment. We require experience managing system upgrades, testing cycles, and defect resolution. We require the ability to analyse complex issues and deliver root cause solutions. We require strong stakeholder engagement skills and the ability to communicate technical concepts clearly. We require experience maintaining process documentation and supporting system and process improvements. We require proficiency with Microsoft tools, particularly Excel and SharePoint. We require strong organisation, adaptability, and the ability to manage multiple priorities while meeting SLAs. We value experience with Joule and Enterprise Service Management tools. We value interest or experience in automation, robotics, and digital HR transformation. We value understanding of HR processes, procedures, and legislation. Responsibilities: We act as a senior escalation point for complex SuccessFactors issues, resolving problems through detailed analysis and long-term solutions. We support daily operations, including triage calls, ticket prioritisation, and workload management. We configure and enhance SuccessFactors Employee Central, including writing technical specifications and implementing system changes. We plan, support, and execute system releases and testing cycles, including defect management and retesting. We work closely with stakeholders to identify issues, gather requirements, and deliver improvements to HR systems and processes. We maintain and update end-to-end process documentation and system knowledge libraries. We coach and support colleagues to improve technical capability and ensure high-quality service delivery. We contribute to projects and continuous improvement initiatives across People Services systems. Technologies: Excel Support Robotics SAP SharePoint C++ Network More: We are supporting a large, well-established organisation in recruiting a SuccessFactors Systems Specialist to join our People Services function. This is a fixed-term role through July 2027, based in Milton Keynes with hybrid working and onsite attendance expected approximately once per month. The salary is £38,000 to £46,000. The role is central to supporting, enhancing, and evolving our SuccessFactors Employee Central platform and wider HR systems, with the opportunity to act as a subject matter expert, improve service quality, and contribute to ongoing system and process transformation. last updated 21 week of 2026