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Switchboard telephonist - craigavon

Armagh
Cordant
Telephonist
€12.51 - €22.9 an hour
Posted: 5 March
Offer description

📢 NOW HIRING: As & When Switchboard Operator (Maternity Cover Relief)

Recruiting on behalf of our public sector client – Craigavon Hospital

📍 Location: Craigavon Hospital
⏱ Hours: 25+ per week | As & When (flexible, short‑notice cover)
💼 Contract: Maternity Cover – Relief
đź—“ Shifts: Days, nights, evenings, weekends, bank holidays


đź’· Pay Rates

* Standard: ÂŁ12.51 per hour
* Unsocial Hours (after 8pm Mon-Fri & all day Saturday) : ÂŁ17.64 per hour
* Sunday Rate: ÂŁ22.90 per hour


📝 About the Role

We are recruiting an As & When Switchboard Operator to support our public sector client within the busy hospital switchboard at Craigavon Hospital. This is a vital operational role requiring excellent communication skills, flexibility, and the ability to work under pressure and at short notice.


📞 Key Duties

* Operate the Trust telephone systems promptly, efficiently, and professionally
* Prioritise responsibilities, especially during emergencies or system failures
* Operate the Trust’s internal/external paging systems and communication platforms
* Handle emergency calls, including cardiac arrests, maternity emergencies, and major incidents
* Monitor estates alarm boards and report faults or alarms appropriately
* Participate in live exercise drills for all emergency response teams


✔️ What We’re Looking For

The ideal candidate will be able to:

* Work on an As & When basis with short‑notice availability
* Work any shift pattern across all 365 days, including nights and weekends
* Commit to working evenings and every other weekend
* Ideally have access to their own transport
* Be reliable, flexible, and able to adapt to changing service demands


🎓 Essential Criteria

Candidates must meet one of the following routes:

* 5 GCSEs, including English & Maths at Grade C or above (or equivalent) AND
* 1 year’s experience working in an administrative role

OR

* 2 years’ administration experience


Additional Essential Requirement

* Experience operating a busy switchboard

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