Join Hays Travel as a Branch Manager
If you're passionate about travel, why not work at Hays Travel, recognized as one of Travel Weekly's Best Agencies to Work For 2024?
Position: Full-time
Benefits: Competitive salary & unlimited bonus potential
About Us
At Hays Travel, we put people at the heart of everything we do, serving customers and colleagues alike. As the UK's largest independent travel agency, we embrace new ideas, foster innovative thinking, and support career development. We are passionate about living our SMILE values:
* Supportive
* Motivational
* Loyal
What Makes a Successful Branch Manager?
* Lead by example with excellent leadership skills and team management experience
* Have at least 2 years of travel sales experience and supervisory experience
* Achieve personal sales targets and motivate your team to do the same
* Exceptional communication and customer service skills
* Strong numerical skills to monitor sales and targets
* Enthusiastic, optimistic, and committed to business growth
* Interested in colleague development to maximize satisfaction, performance, and talent retention
If you lack 2 years of travel agency experience, consider our New to Travel opportunities or learn about our Foreign Exchange positions.
A Day in the Life of a Branch Manager
* Be a role model and inspiring leader, meeting targets and delivering excellent service
* Maximize branch profitability and sales potential
* Oversee daily branch operations and foreign exchange bureau
* Promote your branch through social media and community engagement
* Support team performance and development
* Represent the branch at community events
* Assist in recruitment and development of colleagues and apprentices
Why Work at Hays Travel?
We value work-life balance and offer:
* Training and professional development programs
* Opportunities for promotion and travel
* Holiday booking discounts
* Uncapped earning potential
* Service awards and referral bonuses
* Personalized cash incentives via Smile Rewards MasterCard
Join a positive, enthusiastic environment committed to excellent service and mutual upliftment. Apply now!
Hays Travel is dedicated to safeguarding all colleagues and conducts necessary checks, including DBS, for relevant roles. We also ensure data security and expect colleagues to handle personal and business data responsibly.
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