Large Housing Association requires a Contracts Officer to ensure the effective delivery of repairs and maintenance services.
Responsibilities:
Monitoring and assessing the performance of contractors, analysing data and implementing strategies to improve efficiency and quality in the delivery of the repairs service.
Ensuring contractors and suppliers are providing a consistently high-quality repairs service that delivers against the six customer priorities in the customer strategy.
Oversee the management of contracts with repair and maintenance service providers to create a best in class supply chain that puts residents at the heart of the service.
Establish key performance indicators to evaluate contractor performance and regularly review and assess performance against these, identifying areas for improvement.
Raise the profile of performance across the directorate, supporting colleagues to engage with, and understand repair process.
Contribute to the implementation of effective void monitoring systems and process, ensuring they are supported by quality analysis and reporting.
Experience and skills:
Experience in contract management, project management or similar role.
Strong negotiation and procurement skills.
Excellent communication and interpersonal skills
Proficiency in contract regulations
Experience in formulating specifications, managing schedules of works and technical diagnosis
Experience of contractor management
Experience of writing detailed contract proposals
Problem-solving and decision-making skills.
Hybrid working with Tuesdays and Thursdays in the office.
£23.02 ph PAYE or £30.44 ph Umbrella