Clarity Office Solutions, established in 1977, has become one of the largest independent distributors of digital copiers and printers in the UK. Our commitment to providing tailored imaging and printing solutions enables clients to optimize their office environments with high-quality products.
Summary
Due to expansion, we are seeking a skilled Field Engineer to join our dynamic team at Clarity Office Solutions. This role is essential for ensuring the functionality and reliability of our office equipment across various client locations. The Field Engineer will play a key role in maintaining our reputation for excellent service and support, ideally with some Ricoh and Sharp experience required.
Responsibilities
* Perform on-site installation, maintenance, and repair of digital copiers and printers.
* Diagnose equipment issues using schematics and technical manuals.
* Provide exceptional customer service while addressing client concerns and inquiries.
* Collaborate with the technical support team to resolve complex issues efficiently.
* Maintain accurate records of service calls, repairs, and equipment status.
* Ensure compliance with safety standards during all maintenance activities.
Requirements
* Proven experience in equipment repair, particularly in office machinery.
* Strong understanding of schematics and technical documentation.
* Mechanical knowledge with hands-on experience using hand tools.
* Familiarity with computer networking concepts is required.
* Ability to maintain a professional demeanor while interacting with clients.
Benefits
* Casual dress
* Company car
* Company events
* Company pension
* Employee discount
* On-site parking
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