Job overview
Due to ongoing contact centre integration and significant clinical workforce expansion, we are pleased to be able to offer the opportunity to join our successful clinical delivery team as an Urgent and Emergency Care Clinician. We have vacancies in Preston, Carlisle and Liverpool.
Nurses and Paramedics, are you ready to make your next career move away from a hospital or community setting? Maybe you are looking for something less physically demanding, but still want a challenge and to learn new skills or to use your existing skills and experience in a new way?
Main duties of the job
ICC Urgent & Emergency Care Clinician
What we are looking for:
1. Post registration clinical experience in a face to face, primary or acute care setting, emergency department or pre-hospital role.
2. Triage experience
3. Excellent leadership and mentoring skills to support staff.
4. Resilient, highly motivated and passionate about delivering outstanding patient care.
5. An ability to adapt to a new and challenging setting.
6. Basic computer skills.
What we offer in return:
7. Part time and full time opportunities are available.
8. Basic salary of £37,338 - £44,962 (pro rata for part time staff) plus A4C shift enhancements.
9. Access to paid CPD time
10. Access to numerous staff benefits such as salary sacrifice schemes, physiotherapy and other welfare benefits.
11. Opportunities to develop knowledge and skills to support career progression.
Remote triage within ICC’s is delivered on a 24/7 basis, with post holders being expected to work a variety of shifts which may include full night shifts, Bank Holidays, and other Public Holidays. A variety of shift lengths are profiled across the ICC’s with these ranging from 7.5 hours to 11.5 hours.
Shortlisted candidates will be invited to complete a simulated telephone assessment which will take place over Teams W/C 21st July 2025.
Successful candidates from the first stage will then be invited to a F2F interview W/C 28th July 2025.
Working for our organisation
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Person specification
Skills / competencies
Essential criteria
12. Ability to effectively work as a team
13. Ability to work across multidisciplinary boundaries
14. Ability to identify own developmental needs
15. Good organisational skills
16. Excellent verbal and written communication skills
17. IT literate with good keyboard skills
18. Required to use a VDU for periods during the working day
19. Able to undertake prolonged concentration
Qualifications / knowledge
Essential criteria
20. Registered Paramedic or Adult Nurse - member of the Health Professions Council (HPC) or member of the Nursing & Midwifery Council (UK) (NMC) –
21. Completion of Newly Qualified Period
22. Excellent knowledge of Pre-hospital Care Provision
Experience
Essential criteria
23. Appropriate post registration clinical experience in a face to face primary or acute care setting, emergency department or pre-hospital role OR evidence of credible experience in a previous role
24. Awareness and/ or experience of working toward performance and quality targets and the contribution these make to patient care
25. Experience of autonomous decision making
Values / behaviours
Essential criteria
26. Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
27. Flexibility of working hours and location