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Careers information advice and guidance adviser

West Bromwich
Seetec
Posted: 15 September
Offer description

Overview

We’re hiring for a Careers Information Advice and Guidance Adviser (CIAG) to join our team. Location: HMP Eastwood, Falfield, Gloucestershire. Contract: Permanent. Closing Date: 25 September 2025. Base pay range: £26,500 to £29,000 (dependent on experience).

As a Careers Adviser, you will work within prison settings, empowering individuals to develop the skills, confidence, and aspirations needed for a fresh start by providing tailored career coaching, workshops, and personalised action plans. You will inspire individuals to envision and achieve brighter futures beyond custody. This role is more than just a job it’s a chance to transform lives, reduce reoffending, and contribute to stronger communities.


Key Responsibilities

* Manage a prisoner caseload, supporting the achievement of personal and team targets, including Management Information (PMT) requirements for the contract.
* Record all interactions with prisoners on relevant Justice systems, updating case notes and local MI systems.
* Document advice and goals in an agreed Learning and Work Plan with SMART goals and actions.
* Meet, and strive to exceed, personal performance targets (Key Performance Indicators) relating to the number of prisoners seen, reviews undertaken and the number of prisoners moving forward in work and/or learning.
* Work flexibly across different prisons to support continuity of service.
* Attend custody meetings and, where required, travel to external events and training to support CPD.


Skills and Experience

* High level of initiative and motivation with the ability to seek out solutions to problems.
* Excellent interpersonal skills with the ability to work independently.
* Accountable for own professional development and to undertake necessary training as identified in the Performance Review process.


Benefits

* 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
* Healthcare Cash Plan, incl. 3 x salary life assurance
* Annual Salary review
* Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits


Location

Location: HMP Eastwood, Falfield, Gloucestershire


Contract

Permanent


Closing Date

25 September 2025


Qualifications and Attributes

Our ideal candidate would possess a combination of specific skills, qualifications, and personal attributes. You’ll need to be resilient, empathetic, and adaptable. If you seek purpose, challenge, and a role that makes a tangible difference, this could be the ideal next step in your career.


Additional Information

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including CFO Activity Hubs, Education, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or the challenges they face.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”.

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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