We have an excellent opportunity available for a Deputyship Assistant to join our Assessments Team here at Wokingham Borough Council, on a part-time, permanent basis.
As the Deputyship Assistant, you will work as part of a busy team who manage the financial affairs of adult social care clients who lack the mental capacity to manage their own finances. This can include paying bills, making benefit applications, and supporting financial decisions on behalf of the client.
This pivotal role provides support to senior colleagues in the delivery of all financial work, including financial processing of payments, receipts, initiating and monitoring automated payments and invoices for fees.
⭐Staff Benefits⭐
Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:
⭐Generous Annual Leave – 25 days annual leave (rising by 5 days after 5 years of continued local government service), plus bank holidays
⭐Local Government Pension Scheme
⭐GP Helpline - Available 7 days a week
⭐Employee Assistance Programme - Including a 24/7 Your Care Helpline
⭐Free Eye Tests and Flu Vaccines
⭐Free Onsite Gym - Located at Shute End Offices, Wokingham
⭐Salary Sacrifice Schemes - Including Car and Cycle to Work schemes
⭐Local & Lifestyle Discounts - Save on shopping, entertainment, dining out & more
⭐Move through Menopause Course
⭐Sports & Social Group Activities – Including running, football, cricket & more
⭐Learning & Development Opportunities
⭐Employee Networks
⭐And more!
Key Responsibilities:
1. Financial administration (setting up and maintaining client financial records).
2. Case management support (maintaining accurate client records and updating various systems (e.g. CASPAR))
3. Providing advice and input to the delivery of excellent customer service working with customer facing staff and staff with other specialist areas to provide seamless services to customers.
4. Monitor and manage Prepaid Cards issued to clients and carry out reconciliations of client bank accounts.
5. Develop good working relationships across the Service, the wider Council, key partners and stakeholders.
6. Occasional visits to clients in the community may be required.
Candidate Requirements:
7. Educated to GCSE level including English & Maths grade C or above (or equivalent).
8. Experience of delivering outstanding customer focused services.
9. Experience of working under pressure to support demand lead services.
10. Good IT skills including office software such as Microsoft Word, Outlook, Power Point & Excel.
11. Flexible approach to changing work demands.
Our Area:
Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.
We’re home to a range of high performing schools, a host of international businesses and an incredible community. The borough has a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.
Click the link below and Apply Today! Alternatively, to arrange an informal discussion about the role, contact Andrea Thorne via email Andrea.Thorne@wokingham.gov.uk
(Strictly no agencies).