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An exciting opportunity has arisen to join the Medical Division as a clinic coordinator. This will be to support the Neurology/Neurophysiology/Dermatology teams and other teams required. We are seeking team players that are able to work under pressure both individually and as part of a team. Excellent organisation, and interpersonal skills will be required for this post as you will be expected to communicate well with all levels of staff and members of the public. Knowledge of the NHS computer systems would be advantageous; however, training will be given to the suitable candidates. This role is a fixed term until 31st March 2026.
To work as part of a clinical and clerical team to support clinicians, nurses, and other healthcare professionals. Provide an efficient general administrative day-to-day support to the department and the patients. Duties will include booking of outpatient appointments, managing Clinicians availability, ensuring all outpatient clinic availability is booked appropriately and fully utilised, dealing with incoming and outgoing telephone calls, post, filing, faxing and other general administrative duties. Provide effective input into the work of the Trust, to support the achievement of our vision and values.
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire. Our Excellence Values: Compassion, Accountability, Respect, Integrity, Courage. We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyones full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. We are a Defence positive trust, supporting our reservists, veterans, spouses and partners. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Booking appointments via the CaMIS system, managing multiple Clinicians waiting lists and ensuring appointments are booked within the Access Policy Protocol and RTT directives. Reviewing all Choose & Book, Directly Bookable services and appointments booked by patients online and via GP surgeries. Daily maintenance of ERS. Assist with the coordination of clinics or lists to ensure effective time management. Provide general administrative services as required by the department. Locate medical notes within the department or request them from other locations. Filing letters and reports into medical notes promptly. Deal with telephone or face to face enquiries within agreed limits and take appropriate actions. Reception duties as and when required. Daily cashing up of clinics. Prepare case note folders and complete necessary documentation for all new patients. Liaise with other hospital departments, GPs and other health care agencies when required. Provide cross-cover within the wider team during absence.
Seniority level
* Entry level
Employment type
* Contract
Job function
* Health Care Provider
Industries
* Hospitals and Health Care
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Northampton, England, United Kingdom
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