This role will support the Visual Merchandising team, but you may be required to work across the store.
FLANNELS is a luxury fashion destination for men and women, hosting over 200 brands from established international designers to contemporary labels.
With attention to detail and timeless style, FLANNELS offers a luxury lifestyle that balances tradition and modernity. We ensure an elegant simplicity in our stores and website, highlighting the brands we represent.
We are seeking exceptional, driven, and proven Sales Assistants to join our team to support our growth and expansion.
Key Contribution Areas
* Greet customers warmly and offer assistance
* Ask open questions to understand customer needs
* Recommend and locate merchandise that meets customer needs
* Inform customers about offers, promotions, and store cards
* Handle cash and card transactions
* Stay updated on latest trends and product knowledge
* Maintain a customer-focused environment
* Provide high-level customer service
* Educate customers about Flannels, brands, and products
* Offer alternatives and suggest add-on sales
* Ensure store standards are maintained and prepared for the next day
* Follow all company policies and procedures
Skills and Knowledge
* Ability to work effectively within a team
Personal Qualities
* High energy and drive to complete projects
* Confident and assertive
* Positive attitude and enthusiasm
* Passion for fashion retail
* Professional demeanor
* Fashion-conscious and trend-aware
* Flexible and reliable
Our core values at Flannels include:
* Think Without Limits – Be bold, move fast, and bring the team along
* Own It and Back Yourself – Take responsibility, master basics, and drive results
* Be Relevant – Stay connected to people, partners, and the planet
This role offers flexible hours, which may vary weekly. Some periods may have no hours available.
We may close this vacancy early if we receive high application volumes. Apply promptly to avoid missing out.
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