To ensure that all our customers are looked after in a special way that makes them feel welcome and cared for
To prepare cakes in the morning for opening and then to operate the kitchen during service along with helping front of house in the cafe
To provide amazing hospitality to all users of the café
To be flexible both in front of house and back of house duties
To be an active and supportive team member, contributing in a constructive manner and treating all Pastelaria team members and customers with politeness and courtesy.
To work in a way that is consistent with Pastelaria's vision, including active participation in outside events we may have occasionally
To provide excellent customer service, serving customers promptly, courteously and with a smile.
To ensure that you are assisting in improving sales in the cafe
To help with any promotions that the cafe will run to increase sales
To fully comply with all Health and Safety and Food Hygiene regulations at all times.
Ensuring that food and drink served to customers is of a consistently high standard and is well presented.
To develop knowledge of products and share that knowledge with customers and other team members in a confident manner.
To maintain a clean and tidy environment at all times in the café and preparation areas including washing up.
To assist in the set up, set down and cleaning of the café and kitchen according to the company Health and Safety procedure on a daily basis and as required.
To be responsible for the cash handling processes within the café.
Job Types: Full-time, Permanent
Pay: £10.00-£12.21 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
Work Location: In person