Key details
Location: Sheffield, up to 40% home working across the month
Salary: £26,582 per annum
Hours: 37.5 hours per week (full time)
Contract: 18 month fixed‑term contract, with opportunity for a permanent role upon completion.
Line Manager: Fundraising Operations Manager
Department: Engagement Team (Fundraising)
Pension: Auto‑enrolment scheme with 5% employer contributions
Annual Leave: 25 days (excluding Bank Holidays)
Probation: Six months
Notice Period: Four weeks (after probation)
DBS: Not required
Occupational Requirement: This role has an occupational requirement for the post holder to be a committed Christian, in line with the Equality Act 2010.
What is the role of Supporter Connection and Engagement Officer?
The Supporter Connection and Engagement Officer plays a key role in building and strengthening relationships with our supporters, this can include churches, church leaders, key volunteers and individuals. You’ll engage with people personally – primarily through phone and email – to inspire generosity, communicate impact, and ensure every supporter feels valued and connected to Church Army’s mission.
You’ll also support the smooth running of our supporter systems, helping ensure that data is accurate and that every interaction leads to meaningful follow‑up. This is a varied role where you’ll balance communication, administration, and creativity – while developing skills that will serve you throughout your career.
Who this role might suit
We’re more interested in your potential than a perfect CV. This role could be a great fit if you:
* Enjoy talking to people and building relationships
* Are motivated by purpose and want your work to make a difference
* Are willing to learn and develop new skills
* Feel comfortable talking about your Christian faith in a natural and authentic way
* Can stay positive and resilient, even when conversations are challenging
You might have gained relevant skills through part‑time work, volunteering, university, church involvement, or other life experiences.
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