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Operations support officer

Cannock
Shaw Education Trust
Support officer
£13,000 - £15,000 a year
Posted: 1 October
Offer description

Are you a highly organised and proactive professional with a talent for getting things done? Do you thrive in a fast-paced environment where no two days are the same? Redhill Primary School is seeking a Grade 7 Operations Support Officer to join our friendly and dedicated team for a fixed-term contract of 3 months.

Salary: G7 – SCP 24 – 28 - £29,093 - £32,655 FTE (Pay Award Pending)

Actual Salary: £13,022 - £14,616 (Pay Award Pending)

Working hours: Monday, Tuesday and Friday (days open to discussion) – 19.5 hours a week

Contract type: 3 Month FTC

Start date: ASAP

About the Role:

We're looking for someone who can hit the ground running, take initiative, and provide essential operational and administrative support across the school. You'll work closely with senior leaders, teaching staff, and support colleagues to ensure the smooth day-to-day running of our school.

This is a key role in our operations team, and we need someone who is switched on, adaptable, and ready to get stuck in from day one.

Key Responsibilities:

* Provide high-level administrative support to senior staff and departments
* Maintain and update school management systems (ideally Arbor and Sage)
* Support the smooth operation of school functions including HR, finance, facilities, and compliance
* Manage data accurately and efficiently
* Liaise with external contractors and service providers
* Assist with procurement, reporting, and audits as required

What We're Looking For:

* Previous experience in a similar operational/admin role (ideally within a school setting)
* Strong working knowledge of Arbor and Sage systems (desirable)
* Someone who is confident, professional, and able to work with minimal supervision
* A team player with excellent communication and organisational skills
* Ability to prioritise, multitask, and adapt quickly to changing demands
* Support data and records management through the Arbor MIS system

Redhill is a newly built one form entry primary school on the edge of Cannock Chase in Staffordshire and has a culture of ambition, high expectation and aspiration academically and in social behaviours of both staff and students.

Redhill is a cooperative school which has values and an inclusive culture woven throughout its curriculum and daily routines. This culture embraces safeguarding, personal development and welfare along with an engagement and commitment from all of the school staff to do the very best it can for individuals.

All candidates are required to provide a supporting statement on the formal application forms which states clearly your reasons for applying, skills and experience for this position.

Join Shaw Education Trust – Support, Teach, Lead… Make the Remarkable Happen

At Shaw Education Trust, we believe every role holds the power to transform a life. Whether you're supporting behind the scenes, inspiring in the classroom, or leading with vision, you'll be part of something extraordinary.

We are a dynamic and growing family of Primary, Secondary, and Special Schools, proudly serving communities from Birmingham to Bury. Sponsored by the charity Shaw Trust, our mission is to unlock opportunity for every young person—whatever their background, ability, or starting point.

Our people are our greatest asset, and we are deeply committed to their growth. Through high-quality training, apprenticeships, talent acceleration, and research opportunities, we empower our staff to thrive as skilled, confident professionals and we champion wellbeing, value every voice, and create a culture where you feel supported, motivated, and inspired to make a real difference.

You will join a collaborative network of schools where shared expertise and professional community fuel success. Every academy in our Trust has an equal voice, and every colleague plays a vital part in shaping tailored learning experiences that raise aspirations and build brighter futures.

At the heart of our work is a deep respect for the children and young adults we serve—our "precious cargo." We are proud to "exactly like nothing else" and bridge the gap between education and the wider world, preparing every student for further education, employment, or training in inclusive environments where integrity, equality, and opportunity thrive.

If you have the heart, passion, and drive to help shape lives and create futures filled with promise, we would love you to join our incredible team.

Support. Teach. Lead. Belong. Thrive.

Together, let's make the remarkable happen.

We believe that every child holds the power to be extraordinary

That belief drives everything we do across our growing family of Primary schools. United by a passion for excellence, we work collaboratively—drawing on the latest research and bold innovation—to create vibrant, inspiring learning experiences that help every child shine.

Our Trust-wide, evolving 3D Primary Curriculum and forward-thinking Digital Strategy are crafted to spark curiosity, fuel imagination, and immerse children in energetic, meaningful learning. We are building more than just knowledge—we're nurturing confidence, creativity, and a deep love of learning. Our schools are caring, stimulating places where children feel safe, empowered, and fully prepared for the journey ahead.

We know just how crucial these early years are Research shows that the quality of primary education has the single greatest impact on a child's academic growth—and their social and emotional development too, but we also know we are not in this alone. A child's earliest experiences, shaped by strong partnerships between home, preschool, and school, form the foundation for lifelong success. That's why we value our families as essential partners in every step of the journey.

Unlike other MATs, we embrace the diversity of our schools and communities, and we support each one to develop bespoke programmes of study that reflect their unique context—programmes that help children explore deeper, think bigger, and dream bolder. Our pledge is simple and powerful: to enable every child to thrive.

Please visit our Careers site for more information on Redhill Primary School Career Site )

Shaw Education Trust offer the following employee benefits with your Teaching or Support Staff employment:

* An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff)
* Support Staff only based on working full time, all year - Generous holiday entitlement from your first day of employment (37 days holiday rising to 39 days after 5 years' service including Bank Holidays)
* Electric Car Scheme: Environmentally friendly vehicles with our electric car scheme.
* Access to Medicash Health & Wellbeing Plan: Enjoy health services designed to support your well-being.
* Free DiscountForTeachers Scheme for all staff (Support and Teaching), Exclusive discounts to save money with a wide selection of discounts and exclusive offers from hundreds of the biggest brands.
* Free Eye Tests
* Cycle to work scheme
* Access to our Institute of Education and fantastic opportunities to help you grow, contribute and flourish in your role and in the Trust.

We know our people are the key to our success and so we're committed to ensuring the employment experience at Shaw Education Trust is a rewarding one.

Safer Recruitment & Equal Opportunities Statement

Redhill Primary School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment, click here to review Safeguarding and Pupil Protection Policy

This position is subject to robust vetting procedures, including an online search for all shortlisted candidates, in line with our Trust's commitment to safer recruitment.

An enhanced criminal record check from the Disclosure and Barring Service (DBS), formerly known as the CRB, is required. You will be asked to disclose all relevant unspent and, where applicable, unfiltered spent reprimands, formal warnings, cautions, and convictions.

Shaw Education Trust is an Equal Opportunities employer. We are fully committed to ensuring that our recruitment and selection processes promote equality, diversity, and inclusion at every stage.

In accordance with our safer recruitment policy CVs alone will not be accepted.

Application deadline: Friday, 29th August 2025 at 9am

Interview date: ASAP

We reserve the right to appoint before the closing date as we review applications on an on-going basis and interviews may be arranged as suitable candidates are identified, therefore, we encourage early applications.

Successful candidates will be subject to a fully Enhanced DBS check along with other relevant employment checks.

Job Types: Part-time, Fixed term contract

Contract length: 3 months

Expected hours: 19.5 per week

Work Location: In person

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