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Customer Service Advisor
Posting Date: 22 May 2025
Unit: Consumer
Location:
Accrington Contact Centre, Accrington, United Kingdom
Where: EE Accrington Contact Centre
Salary: £23,504 (£12.05 p/h) rising to £24,064 (£12.34 p/h) at 8 months in role!
Start Date: 6th May 2025
Full Time: 37.5 hours per week
Why this job matters
Are you someone who likes solving problems? Maybe you enjoy gaming or tinkering with technology. If so, you have transferable skills to succeed in a Customer Service Technical role with EE.
Join our Broadband Technical Team in Accrington, where you'll be speaking over the phone with customers about various broadband tech-related queries. Whether helping with a simple router question or handling more complex issues, you'll support customers throughout their journey.
No specific experience is necessary. If you're naturally helpful, calm, and good at building relationships, we can train you on the rest.
This role offers flexibility to support your life outside work. We aim to help you succeed by allowing you to schedule your own breaks, bank time, and occasionally work from home.
What’s in it for you?
* A starting salary of £23,504, rising to £24,064 after 8 months
* Huge discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually
* Support to develop your career path; we’re committed to your growth
* Season Ticket Travel Loan to help with commuting costs
* Volunteering days to give back to your community
* Optional private healthcare and dental insurance for you and your family
Alongside these benefits, you'll find a great team culture, meaningful support, and tailored training to build a lasting career. What are you waiting for?
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