Housing Repairs Operations Manager (MM2) - Perm Description We are seeking a dedicated and experienced Housing Repairs Operations Manager (MM2) to join our dynamic team on a permanent basis. In this pivotal role, you will be responsible for overseeing the efficient management of our housing repair operations, ensuring that all maintenance and repair tasks are completed to the highest standards. You will lead a team of professionals, working collaboratively to enhance service delivery and improve customer satisfaction while managing budgets and resources effectively. The ideal candidate will possess strong leadership skills and a thorough understanding of housing repair processes and compliance. You will be instrumental in developing and implementing operational strategies that align with our organizational goals, ensuring that we meet our targets while maintaining quality service. Your expertise in stakeholder management will be essential, as you will be liaising with various departments and external partners to drive initiatives forward and address any issues that may arise. As the Housing Repairs Operations Manager, you will play a key role in shaping our service approach, fostering a culture of continuous improvement, and ensuring that our housing repair service meets all regulatory standards. If you are passionate about making a tangible difference in the community and have a proven track record in operations management, we encourage you to apply. Responsibilities Oversee the daily operations of housing repair services to ensure quality and efficiency. Manage and support a team of technical staff and contractors to deliver high-quality repairs. Develop and implement policies and procedures that enhance service delivery and compliance. Monitor and report on key performance indicators related to housing repairs. Ensure adherence to health and safety regulations during all repair operations. Coordinate with other departments to align service goals and promote collaboration. Identify areas for improvement in service delivery and implement necessary changes. Requirements Proven experience in operations management, particularly in housing repairs or maintenance. Strong leadership skills with the ability to motivate and develop a diverse team. Excellent knowledge of housing repair processes and relevant legislation. Demonstrated ability to manage budgets and resources effectively. Proficient in data analysis and performance monitoring to drive improvement. Strong communication skills, both verbal and written, with the ability to engage stakeholders. Problem-solving mindset with a focus on efficiency and customer satisfaction. Hours Per Week: 35.00 Start Time: 09:00 End Time: 17:00 Pay Per Annum: £55542.00 Location: Enfield, London Should you wish to apply for this job opportunity, please send an up to date CV. Disclaimer: This job opportunity is for job applicant(s) who reside, in the UK.