Retail Store Associate
Part Time - 16 hours per week
Hours can be worked over 7 days (weekdays and weekends)
£14 per hour (£11,648 per annum)
Purpose of the job
Provide exceptional customer experience, supporting store operations, and representing the brand positively resulting in customer acquisition and long-term customer loyalty.
Key Duties
* Ensuring customer satisfaction, driving sales, maintaining store standards, and upholding the brands image.
* Contribute significantly to the overall success of the store and the positive perception of the brand.
* Warmly welcome customers as they enter the store and offer assistance.
* Help customers locate products, provide product information, and answer any questions they may have.
* Address customer complaints and resolve issues promptly to ensure a positive experience.
* Process customer transactions efficiently, including sales, returns, and exchanges, using the EPOS system.
* Provide personalised product recommendations based on customer needs and preferences.
* Suggest additional products/accessories that complement the customers purchase to increase sales.
* Maintain an in-depth understanding of Garmin products, features & benefits, and the brands ethos.
* Exhibit a positive and enthusiastic demeanour that embodies our values.
* Punctuality and dependability are critical.
* Willingness to work flexible hours, including weekends and holidays
Experience;
* Previous Retail experience essential, an interest in Garmin, tech, health, wellbeing, sports etc would be advantageous.
* Product Training provided
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