About the role
We are seeking a highly motivated and skilled Principal Performance and Commercial Officer to support the effective management of our Performance and Projects function, acting as the deputy to the Performance and Projects Manager.
This is a key role within Planning and Sustainable Growth, driving forward transformation, service improvement, and innovative approaches to ensure we deliver efficient, resident-focused services.
About the Role
The Principal Performance and Commercial Officer will:
* Act as deputy to the Performance and Projects Manager, helping to deliver team plans and service targets.
* Use data analytics and reporting tools to monitor performance and drive service improvements.
* Lead cross-cutting initiatives, including the digitalisation of services and process innovation.
* Provide governance and reporting on service delivery to the Senior Leadership Team.
* Support effective budget monitoring, procurement, and financial management.
* Oversee and coordinate workstreams involving external consultants and key income streams.
* Draft reports, briefings, and business cases for management and cabinet members.
* Ensure compliance with corporate processes, policies, and financial regulations.
About You
We are looking for a proactive and innovative professional with:
* Strong experience in performance management, service improvement, or commercial/financial monitoring.
* The ability to analyse data and translate it into actionable insights.
* A track record of supporting service transformation and digitalisation initiatives.
* Excellent organisational skills, with the ability to manage multiple priorities.
* Strong stakeholder management and communication skills, with the ability to influence at all levels.
* A collaborative approach and the confidence to deputise for senior managers.
What We Offer
* The opportunity to make a tangible impact on how services are delivered to Hillingdon residents.
* A supportive and collaborative environment that values innovation.
* Professional development and career growth opportunities.
* Access to a wide range of employee benefits.
If you are passionate about performance, transformation, and delivering better services for residents, we'd love to hear from you.
Apply today and help us put our residents first.
About us
We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.
Here's a comprehensive overview of the fantastic benefits we provide:
* Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
* 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
* Generous Holiday Entitlement – increasing with length of service (for non-casual roles).
* Hillingdon Sports & Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
* Salary Sacrifice Schemes – option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules).
* Cycle to Work – Eco-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre.
* Local Government Pension Scheme – access to Local Government Pension Scheme and membership to the Credit Union.
* Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
* Mental Health Support and Counselling Services – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
* Travel Support – Make your daily commute easier with our season ticket loans and free car parking.
Equity, Diversity and Inclusion Statement
At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly.
The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities.
Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success.
Recruitment Information
Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a 'per application' basis.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment.
Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject to the following pre-employment screening:
* Standard DBS Check
* 3 years of Referencing
Please note: Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.
It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.