We don't believe that anyone in our community should face going hungry. As part of the nationwide community supported by the Trussell Trust, our foodbank exists to provide emergency food and compassionate support to people in Mid Norfolk facing hardship. We believe everyone should be met with dignity, kindness, and understanding during difficult times. At the heart of our work is our warehouse, where the generosity of the community is received and carefully organised. This work is made possible by our dedicated volunteers, whose commitment and skills ensure that everything runs smoothly and that people receive the support they need. The Warehouse Manager plays a vital role in supporting these volunteers and coordinating the warehouse, ensuring it remains a safe, efficient, and welcoming place that reflects our shared values of compassion and respect.
12 hours per weekMonday, Thursday and Friday mornings (typically 4 hours per day – exact times to be agreed) Occasional support for Supermarket Collections.
Key Responsibilities
Warehouse Operations
* Open and close the warehouse on designated mornings
* Ensure incoming food donations are collected, received, checked, weighed, and recorded.
* Organise and store stock safely and in accordance with food hygiene standards
* Ensure effective stock rotation and monitor best-before dates, ensuring safe disposal of any out of date products.
* Prepare food parcels or stock for distribution to foodbank centres as required, and ensure their safe delivery.
* Monitor stock levels and highlight shortages to the Operations Manager
* Facilitate Supermarket Collections
* Act as operational lead in the absence of the Operations Manager, making decisions to ensure continuity
Volunteer Support
* Welcome, support, and supervise warehouse volunteers
* Preparation of the rota to ensure appropriate levels of personnel
* Provide guidance on warehouse tasks and procedures
* Help create a positive, inclusive, and supportive environment
Compliance and Administration
* Ensure compliance with health and safety and food hygiene requirements
* Maintain a clean, safe, and organised warehouse
* Keep accurate stock records and complete basic reporting
* Follow Mid Norfolk Trussell Trust policies and procedures
Person Specification
Essential
* Good organisational skills
* Ability to work independently and use initiative
* Ability to support and encourage volunteers
* Basic IT and record-keeping skills
* Ability to undertake physical tasks, including lifting and moving stock
* Commitment to the values and mission of the Mid Norfolk foodbank
* Clean Driving Licence
Desirable
* Previous warehouse or stock management experience
* Experience working with volunteers
* Food hygiene knowledge or certificate
Why This Role Matters
This role ensures that food donated by the community is handled with care and made available to people facing crisis. The Warehouse Manager helps create a welcoming and well-organised environment where volunteers can contribute meaningfully, and where the foodbank can continue to offer reliable, compassionate support.
Job Type: Part-time
Pay: £9,000.00 per year
Expected hours: 12 per week
Benefits:
* Company pension
Experience:
* Warehouse: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person