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Are you passionate about delivering exceptional customer experiences and providing high-quality administrative support? We’re looking for a Customer Service Officer to join our dynamic team.
In this office-based role, you’ll play a key part in:
* Processing and analysing sales orders
* Preparing customer quotations and maintaining pricing accuracy
* Handling customer enquiries and complaints with professionalism and care on the phone and via website live chat
* Liasing with suppliers to schedule deliveries.
* Supporting our field sales team with scheduling and communications
* Contributing to process improvements and supporting internal operations
Skills:
* Proactive, team oriented mindset
* Highly organised
* Sufficient IT skills
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
* Industries
Biotechnology
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