Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. This is a great opportunity to join us in a a pivotal role as Senior Compliance Manager, where you’ll shape and drive the Compliance function for Tilt Services Ltd. This is your opportunity to champion high standards across the business, ensuring we not only meet FCA and wider industry regulations, but set the benchmark for excellence. As a trusted adviser to senior leadership, you’ll influence strategic decisions, guide risk management, strengthen governance, and help create a culture where doing the right thing is at the heart of everything we do. If you thrive on impact, ownership, and partnership at the highest level, this role puts you at the centre of it all. Based from our Peterborough office with hybrid working we're able to office this role on a full or part-time basis (3-4 days per week). There will also be t ravel to our London HQ as required. Key Responsibilities Develop, implement and maintain c ompliance policies and procedures to ensure the Company meets regulatory requirements. Develop, maintain and monitor risk management frameworks to identify, evaluate, and mitigate compliance risks. Oversee second line internal audit as required by the business. Maintain governance records to track compliance activity and to l og, monitor and report on compliance risk events. Report compliance metrics and risk exposures to the Risk Forum, executive team and the Board. Maintain internal controls to monitor compliance with corporate governance standards and industry regulations, including but not limited to: Consumer Duty, SM&CR, regulatory returns. Advise on compliance matters in respect of (while not limited to): operational processes, customer communications, website and app content, financial promotions, quote & buy jour ney, call guides, AI knowledge base content, GIPP regulations. Assist with Data Protection compliance and oversight including meeting data subject rights obligations. Timely resolution of compliance issues and reduction of regulatory risks. Compliance with regulatory requirements and risk management frameworks. Effective governance and risk management systems in place. Timely reporting as per agree d schedules. Experience Minimum of 10-15 years of experience in FCA Compliance for insurance distribution, with extensive experience in a senior compliance rol e. Proven track record of managing a compliance team. Skills Deep understanding of insurance products and regulatory requirements. Ability to inspire, lead and manage a c ompliance team. Business a cumen to ensure compliance guidance aligns with the C ompany’s strategic goals. Ability to foresee challenges and proactively offer solutions for regulatory issues. Excellent communication skills. Team player. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent