Description
Are you the friendly face our guests will remember?
At our Caravan Village, we don’t just "check people in"—we kickstart their holidays!
We’re looking for a multitasking superstar to join us on a fixed-term contract starting as soon as possible through until 30th November 2026. If you can bring a huge smile and a "can-do" attitude to our Caravan Village team, we want to hear from you.
Your day will be a mix of warm welcomes and smooth administration. Whether you’re on reception helping a Caravan Owner with a query, showing a new guest the ropes as a Welcome Host, or keeping things organised behind the scenes on our computer systems your goal is always the same: providing a polite, helpful, and five-star service.
No two days are quite the same here. You’ll be a key part of our "all-hands-on-deck" culture, occasionally jumping in to support the Accommodation team or troubleshoot a problem on the fly. We’re looking for someone who stays calm under pressure and loves finding quick, efficient solutions to keep our guests happy.
The Details The Contract: Fixed-term from now until 30th November 2026.
Flexibility is key: Your schedule will vary across the week (Monday–Sunday) to match the needs of the park
The Schedule :
Usually, you’ll work 9am–5pm. However, Mondays and Fridays are our big arrival days! On these nights, we stay open until 8pm to ensure every guest gets a warm welcome, no matter what time they arrive.
Key Responsibilities
About You
We aren’t just looking for a pair of hands; we’re looking for a multitasking superstar to keep our Village humming! While we’ll provide full training, a background in hospitality, retail, or customer service is a huge plus. A Natural Communicator: You’re a true "people person" who brings warmth, patience, and a genuine smile to every conversation with our Caravan Owners and guests.
The Ultimate Multitasker: You thrive in a fast-paced environment, happily switching between welcoming guests, answering phones, and managing admin tasks.
Tech-Savvy & Organised: You’re comfortable using computers and navigating systems daily.
A Proactive Problem Solver: You take ownership of queries, resolving issues quickly and efficiently so our guests can get back to the fun.
A True Team Player: You’re happy to get stuck in wherever needed—whether that’s Welcome Hosting at the gate or supporting our Accommodation team on those busy check-in days.
About Butlin's
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
There has never been a more exciting time to join Butlin’s!