Technical Business Analyst Huddersfield Business Solutions Full time Permanent
Technical Business Analyst
Location: Huddersfield, UK (3 to 4 days per week on-site)
Company: Buy It Direct
Salary: Up to £60, per annum
Contract Type: Full-time, Permanent
Buy It Direct is a leading UK e-commerce retailer. We've built the business from the ground up to become one of the UK's largest and most successful online retailers. As we continue to expand, we're looking for a talented Technical Business Analyst (TBA) to help shape the future of our systems and processes.
This is a fantastic opportunity to work in a fast-paced, forward-thinking environment where your work will have a direct impact on business transformation.
What You'll Do
As a Technical Business Analyst, you'll act as the key link between business needs and technical solutions, delivering scalable, effective improvements across systems and processes.
Elicit and Document Requirements
1. Gather and prioritise business and system needs via interviews, workshops, and document analysis
2. Produce clear artefacts, such as UML diagrams and process flows
Feasibility and Gap Analysis
3. Conduct cost-benefit and risk assessments
4. Define current (As-Is) and future (To-Be) states, identifying integration points and required changes
System Design and Collaboration
5. Work closely with developers, architects, and QA teams to shape solutions
6. Ensure designs align with existing technical standards and data architecture
Testing and Quality Assurance
7. Create and refine test cases, acceptance criteria, and UAT plans
8. Support defect tracking, resolution, and continuous improvement
Stakeholder Engagement
9. Liaise confidently with Director-level sponsors, technical teams, and end users
10. Provide clear, consistent updates and manage escalations effectively
Change Management and Continuous Improvement
11. Drive adoption through training and documentation
12. Capture feedback post-implementation and refine processes as needed
About You
Technical Acumen
13. Confident in interpreting technical documentation and identifying system enhancements
14. Proficient in modelling techniques (e.g. UML, BPMN)
Analytical Thinking
15. Able to break down complex challenges into actionable steps
16. Strong understanding of cost/benefit analysis and risk management
Communication and Collaboration
17. Excellent at translating technical details for non-technical stakeholders
18. Skilled in presenting user stories, solution designs, and roadmaps
Ownership and Accountability
19. Takes initiative across the full project lifecycle—from requirements to post-implementation review
20. Collaborates with project managers and SMEs to keep delivery on track
Process-Oriented
21. Able to clearly map As-Is and To-Be business processes
22. Experienced in both agile and waterfall methodologies
Continuous Learner
23. Open to growth and upskilling in areas such as AI, Microservices, Cloud Infrastructure, and Agile practices
24. Eager to adopt new tools and methodologies
Desirable Experience
25. SQL: Reading or writing queries to validate requirements
26. UX/CX Concepts: Familiarity with user journey mapping and customer-centric design
27. Integration: Experience working with APIs, middleware, or data flows between platforms
28. Retail/E-commerce: Knowledge of systems like order management, inventory, or fulfilment
Why Join Buy It Direct?
29. A chance to shape technical solutions within one of the UK’s largest online retailers
30. Career development, learning opportunities, and hands-on impact from day one
31. Friendly, innovative team culture and excellent staff discounts
Are you ready to take ownership of impactful projects in a fast-paced e-commerce environment? Apply now and become part of the Buy It Direct success story.
At Buy It Direct, we dare to be different. We've built this business from the ground up to become one of the UK's largest and fastest growing online retailers. We are proud of the products and services we provide across our six well recognised, award-winning online brands including Laptops Direct, Appliances Direct, Better Bathrooms and Furniture. We listen, learn and challenge the status quo, paying attention to the details that matter and want to delight our customers by putting them at the heart of what we do, to really understand what matters to them.
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