Description
Great People Work Here
Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values people and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers.
We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.
We’re looking for a Head of Procurement Excellence to join us as a member of the Global Procurement Leadership Team and act as a bridge between strategic vision and operational execution - enabling the procurement function to act as a value driving partner to the wider business.
To achieve this, the Head of Procurement Excellence will lead the strategic enablement of the Procurement function by driving Procurement Transformation Strategy into action. You’ll lead change initiatives across process optimisation, technology roadmap / execution, data driven decision making and Procurement capability building. This is a pivotal role in establishing operational discipline, ensuring compliance, process optimization, and enhancing the performance and value contribution of Procurement across the Global Twinings Ovaltine organisation.
Key Responsibilities
Strategy & Governance
* Develop and implement the Procurement Excellence roadmap aligned with broader business goals.
* Define, monitor, and report on key procurement KPIs and performance metrics.
* Establish governance frameworks to support process consistency, policy compliance, and risk management.
* Develop compelling business cases and secure funding for strategic investments, incorporating ROI analysis, payback period modelling, and clear value justification.
* Performance leadership & oversight of centrally led Procurement initiatives. Examples may be programs to enhance Category Management, Value Delivery or Compliance across the Procurement Organisation
Capability Building
* Develop and deliver training, toolkits, and best practices to upskill procurement staff and stakeholders.
* Standardise procurement processes and drive continuous improvement initiatives across sourcing, contracting, and purchasing activities.
* Oversee process documentation, automation, and internal controls to support efficient procurement operations.
* Support change management activities for new initiatives, systems, or policies.
Technology & Systems Enablement
* Validate digital transformation strategy & create clear multi-year roadmap that will drive Procurement effectiveness & efficiency
* Lead adoption and optimisation of procurement technologies (e.g., SAP, Ariba, analytics tools).
* Partner with IT/Biztech and procurement teams to enhance system capabilities, data quality, and user experience.
Data and Analytics
* Provide spend analytics and insights to support strategic sourcing, supplier management, and cost reduction initiatives.
* Manage dashboards and reporting tools to track performance, compliance, and value delivery.
Capability Building
* Indirect coaching of procurement/wider colleagues across the org to help develop capabilities that will transform the organization.
* Set clear goals for the team, lead & manage towards outstanding performance
* Develop team members for future progression.
Skills, Knowledge and Expertise
* Bachelor’s Degree or above in Engineering, Supply Chain, Procurement, Business, Finance, Accounting, or applicable field of study required.
* Track record of continued growth and career progression, demonstrating capability in project management & execution of large, cross-functional projects.
* Proven record of building high performing teams and developing talent
* Deep understanding of Procurement Processes, Strategies & Tools.
* Good understand of Procurement & Supply Chain technology landscape – both today and into the future.
* Able to identify, understand & evaluate multiple solutions for Procurement, and translate into compelling transformation programs (example – AI transformation, horizon scanning toolkit).
* Experience establishing and implementing complex sourcing strategies with best-in-class Category Management techniques across multiple categories.
* Leads, manages, or oversees complex process and cross-functional projects and initiatives.
* Regularly works under tight deadlines with significant financial impact.
* Wider understanding of business processes: Supply Chain & across enterprise.
* Strong communication and ability to negotiate at high levels required to guide, influence, and convince others, in particular Procurement & SC Leadership + functional colleagues (e.g IT, Finance, Transformation Offices).
* Relentless Drive for Results.
* Fully native proficiency in English language, additional languages are advantageous (E.G Polish, German, Chinese, Thai, French). Excellent written and verbal communication skills
Benefits
* Yearly bonus based on personal contribution and financial performance
* Flexible working options
* 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
* Onsite Gym and Wellbeing Centre
* Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
* Pension scheme with your contributions matched for up to 10% of your salary
* Cycle to work scheme
* SimplyHealth Cash plan
* Onsite Staff shop and online staff discounts
* Bupa Private Medical Insurance
* Competitive Car Allowance
* Electric Car Scheme
* Access to LinkedIn Learning
* Access to ABF Networking, connect, collaborate, and grow across the ABF Group.
Twinings has become one of the world’s most renowned tea companies over its 300-year history because we never stop learning, never stop experimenting and never stop inventing. We take pride in our tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century.
More than 300 years later, the love of tea is still here - and so are we! We still sell tea from Thomas’s shop, and we still work hard to bring the most innovative new blends to tea lovers around the world. Now, we have over 500 varieties and our teas are cherished all over the world. Our expert master blenders taste more than 3,000 cups of tea every week. So you can be sure the next cup you taste will be every bit as good as the one yesterday or the day before.
Our approach to Diversity, Equity & Inclusion
At TwiningsOvo, we believe in the power of diversity to drive innovation and meaningful work. We are committed to building a workplace where people from all backgrounds, identities, and experiences feel safe, valued, have a sense of belonging and are empowered to thrive. Inclusion is more than a goal, it’s how we work together every day. As an equal opportunity employer, we prohibit any unlawful discrimination against an applicant on the basis of their ethnicity, colour, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, neurodiversity, age, socioeconomic background or any other status protected by law and are committed to promoting diversity across our workplace.
Applicants may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are typically done which will ensure an equal employment opportunity.
Please inform our Talent Acquisition or HR Shared Services team if you need any assistance completing your application or to otherwise participate in the application process.