Client Account Handler - Household, Residential, Landlord Insurance
Executive Hurdles Recruitment is proud to partner with a highly successful, award-winning family-run insurance brokerage to recruit a Client Account Handler - Household, Residential and Landlord. This is a fantastic opportunity to work with a growing team where relationships, expertise, and exceptional service are at the heart of everything they do.
Join an Award-winning Commercial Insurance brokerage who have been established since 1972. An Independent Broker with longstanding solid relationships with Insurers and access to Lloyds of London. A company where relationships, expertise, and exceptional service are at the heart of everything they do.
They are looking for a motivated and detail-driven Household & Residential Landlord Account Handler to become a key part of their growing team.
In this role, you’ll work closely with a portfolio of valued clients, providing professional support across policy administration, renewals, new business opportunities and day-to-day account management.
This is a fantastic opportunity to build your career within a supportive business that combines strong market presence with the friendly, collaborative culture that only a family-run company can offer.
Salary, Benefits & Hours
* £35,000 to £40,000
* Isleworth, Middlesex
* Monday to Friday 8.30am to 5.30pm
* Parking Onsite
* 28 days holiday
* Pension
* Learning & Development Support
Computer & keyboard skills
* Navigation of standard office PC Systems
* Essential working knowledge of Microsoft Word and Excel
* Working knowledge of insurer platforms systems. Use of Open GI(MISYS) would be beneficial
* Accurate data entry and documentation of customer information in line with Industry and FCA regulations and GDPR
Skills & Attributes
* Working understanding of Household insurance policies to include bedroom rated and HNW requirements.
* Working understanding of Residential Landlords covers and associated requirements
* Knowledge of underwriting terms, policy wording, and coverage limits
* Ability to process mid-term adjustments, renewals, and claims queries
* Investigation skills to resolve policy issues and coverage gaps
* Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client
* Ability to explain complex policy details in simple terms
* Professional email and phone etiquette
* Strong listening skills to understand client needs
* Keeping track of deadlines (renewals, endorsements, documentation)
* Professional and trustworthy
* Team Player but able to work independently.
Apply now or contact us to explore this opportunity and join a business that combines a strong market presence with a friendly, collaborative culture.