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Family intervention co-ordinator

Middlesbrough
Thirteen
Posted: 4 February
Offer description

Join us as a Family Intervention Co-ordinator at Thirteen Group!



Role Overview:

Thirteen Group is on the lookout for two Family Intervention Co-ordinators.

You’ll coordinate and deliver personalised support to families with complex needs, helping them to overcome barriers and achieve lasting, positive change. If you have a passion for supporting families to thrive, this is the role for you!

This is a roam role, so you’ll mainly work within communities across the Tees Valley, as well as home and at least one day a week from our fantastic office at Hudson Quay in Middlesbrough. We’ll need you to be flexible around business and team need, so you may need to come into the office more frequently when required.



Thirteen Benefits:

* Salary £33,723 per annum
* Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
* Pension up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
* Simply Health save money on common health expenses and get access to health and wellbeing support services.
* T’dar our Discount and Reward platform giving you huge savings on everyday brands.
* Opportunities to buy and sell annual leave



Key Responsibilities:

* As a key worker for families with complex needs, you’ll coordinate and deliver personalised support plans and proactively track outcomes.
* Build trust and positively engage with families. You’ll provide practical and emotional support to strengthen relationships, reduce risk, and encourage resilience.
* Coordinate multi-agency interventions for families experiencing complex challenges.
* Deliver joined-up, wraparound support, ensuring plans are collaborative and responsive to family needs.
* Focused on early intervention, you’ll support parents and carers to address risks such as safeguarding, parenting challenges, antisocial behaviour, debt, and substance misuse.



About You:

* Passionate about delivering fantastic outcomes for people, you’ll have a background working within housing, social care, or family support.
* Proven experience working directly with families or individuals experiencing multiple and complex needs.
* Knowledgeable on safeguarding principles and multi-agency working to protect vulnerable adults and children.
* The ability to manage caseloads effectively, prioritise work, and balance competing demands.
* Excellent interpersonal skills to easily build rapport, manage conflict, and engage families positively.
* Comfortable working with community partners and commissioned services to enhance local provision and capacity.



Why Thirteen Group?

We’re more than just a housing association we’re a community builder. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 properties.

- Join a team that’s local at heart but welcomes talent from everywhere.

- Be part of an organisation that values diversity and inclusivity.

- Be a part of a company that offers tailored support services, going beyond just housing solutions.



Interested?

For more details, please refer to the attached documents.

If you’d like to talk more about the role, please contact Angela Corner, Head of Communities on 07422 072621 for an informal discussion.

NO RECRUITMENT AGENCIES, please.



Are You Ready for a Rewarding Challenge?

Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community!

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