Overview
DUTY MANAGER - LONDON GATWICK AIRPORT, BREWDOG
Pay Rate: £13.30 per hour + an incentive of £1.50 per hour for hours worked between midnight and 6:00, bringing your rate to £14.80 per hour.
We have Full-Time (30hrs) roles available.
Hours of operation are 3am and 11pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Duty Manager and lead hospitality leadership at SSP. Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in busy locations across the UK & Ireland. No two days are the same—lead your team, deliver great service, and be part of the energy!
About You
* Thrive in a fast-paced hospitality environment; enjoy leading people and making an impact every day.
* 5 years of references and Criminal Record Check required.
* Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
Duty Manager Responsibilities
* Take ownership of opening, closing, and daily operations while solving problems on the fly.
* Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
* Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
* Results focussed, staying informed about unit performance and championing improvements.
* Previous experience leading a team in busy Hospitality or Retail is ideal and if you’ve tackled night shifts before, even better.
Benefits
* Discounted meals while on shifts.
* Employee discounts.
* Friends and Family Discount App.
* Award-winning training, apprenticeships and development programs.
* Health & Wellbeing Support.
* A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
About SSP & Diversity
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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