Cladnation is a specialist façade and cladding contractor operating within the UK construction sector. We support our clients by delivering compliant, well-managed packages in line with current industry standards and regulations.
As a growing contractor, we operate with a delivery-focused team. Strong organisation, accurate documentation and structured systems are central to how we work. We are now looking for a proactive and highly organised Business Support Coordinator to play a key role in helping to coordinate the operations of the business.
This position is ideal for someone who thrives in a fast-paced environment, enjoys bringing structure to busy workflows and takes pride in keeping processes running smoothly. You will work closely with the Managing Director and site teams to ensure communication is clear, documentation is complete and the business operates efficiently day to day.
The Role
This is a varied and hands-on role combining office coordination, project administration and direct support to the Managing Director.
You will help bring structure, consistency and follow-through to a fast-moving contractor environment.
This role would suit someone highly organised, confident communicating with site teams and suppliers, and comfortable taking ownership of systems and processes.
Key Responsibilities
Managing Director Support
* Manage and organise the MD’s calendar, meetings and travel
* Monitor and triage the MD’s inbox
* Proactively follow up on outstanding actions, deadlines and commitments
* Provide phone-based admin support
* Schedule meetings, prepare meeting agendas and take minutes
Project & Systems Coordination
* Own and manage the company’s project reporting system
* Ensure site managers and workers upload required documentation on time
* Review uploaded documents for completeness and quality
* Chase teams where documentation is missing
* Maintain structured digital project records
Other Administrative Duties
* Gather and organise incoming supplier invoices
* Reconcile incoming invoices in the accounting software
* Liaise with suppliers regarding queries
* Support cost tracking and document management
* Maintain organised digital filing systems
About you
* Highly organised with excellent attention to detail
* Proactive and confident following up with others
* Comfortable working closely with a busy business owner
* Able to manage multiple priorities
* Clear and professional in written and spoken communication
* Calm and structured under pressure
Requirements
* Previous experience in an administrative, office or coordination role
* Strong IT literacy with good Microsoft 365 skills (Outlook, Teams, Excel)
* Confident drafting professional emails
* Strong organisational and problem‑solving skills
* Previous experience within construction or contractor environment
* Familiarity with project reporting systems (nice-to-have)
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