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This is an excellent opportunity for Senior Linux HPC Systems Administrator/Engineer professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include a spectrum of management, consulting, and systems integration services to help our clients maximize value in their infrastructure resources, while optimizing infrastructure performance and cost.
Key Responsibilities
* Administer, configure, and maintain RHEL environments (specifically RHEL 8 & 9) ensuring stability, performance, and security.
* Provide hands-on support with high-end workstation hardware for scientists, promptly addressing hardware and software issues.
* Offer technical support to scientific users, bridging the gap between research demands and IT infrastructure.
* Leverage any scientific computing experience to optimize system performance and manage specialized applications.
* Assist with management of high-performance compute resources, including experience with Slurm, clustering, and related HPC technologies.
* Work closely with other technical teams and stakeholders to align IT services with organizational needs.
* Build and maintain strong stakeholder relationships, communicating complex technical concepts.
* Provide in-person support onsite to ensure effective resolution of issues and a high level of customer satisfaction.
* Utilize ServiceNow for tracking incidents, managing change requests, and ensuring timely resolution of service tickets.
* Implement and follow IT best practices for incident management, performance monitoring, and network troubleshooting.
* Manage SSL certificates and configure web servers as needed.
* Monitor and troubleshoot system performance issues, including understanding the impact of GPUs, networking, and other hardware components.
* Handle vendor relationships effectively, coordinating with external partners to resolve issues and optimize service delivery.
* Maintain familiarity with MacOS systems to provide assistance when necessary.
Required Skills
* Good enterprise IT experience with extensive hands-on expertise in RedHat Enterprise Linux (RHEL), specifically RHEL 8 & 9.
* Proven experience with high-end workstation hardware setups and scientific application support.
* Demonstrated knowledge of scientific computing and experience in high performance compute environments, including experience with Slurm and clustering, is highly desirable.
* Strong troubleshooting skills for both hardware and software issues.
* Working knowledge of ServiceNow and its application in incident and service management.
* Familiarity with networking concepts, performance monitoring tools, and GPU technologies.
* Any experience with scientific applications will be a significant advantage.
* Exposure to MacOS environments is useful but not essential.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
* Industries: IT Services and IT Consulting
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