Job Summary
We are seeking a motivated and enthusiastic Retail Sales Associate to join our growing team.
The ideal candidate will possess excellent communication skills and some previous experience in customer service. As a Retail Sales Associate, you will be responsible for providing clear and confident service to our customers, assisting them with their purchases, and ensuring a pleasant shopping experience. Your role will also involve upselling products, maintaining an organised sales floor and helping customers load goods into their vehicles.
Responsibilities
* Help customers calculate the amount of flooring and other accessories required based on their room measurements provided.
* Give the customer the most relevant options for their needs, such as waterproof-based flooring for bathrooms, or the correct type of underlay for their subfloor.
* Maintain an organised and visually appealing sales area, ensuring products are well-displayed.
* Process transactions accurately using the till, handling cash and card payments.
* Answer customer queries effectively, demonstrating strong phone etiquette when required.
* Assist in inventory management by restocking flooring products as they arrive and conducting stock checks as needed.
* Collaborate with team members to achieve sales targets and enhance customer satisfaction.
Requirements
* Proficient in English; fluent and clear English is an absolute must.
* Moderate maths skills to calculate floor area from room measurements, and for handling transactions and processing payments accurately.
* Previous experience in retail or sales is required; a bonus if related to flooring or other home improvement areas.
* Excellent communication skills, both verbal and written, to interact positively with customers and colleagues.
* Ability to work flexible hours, including weekends and holidays as required by the retail environment.
* Full UK driving license
We are an established and growing flooring retailer. If you are passionate about retail think you can fit in with our team, we would love to hear from you
Job Type: Full-time
Pay: £25,000.00 per year
Benefits:
* On-site parking
* Store discount
Experience:
* Retail sales: 1 year (required)
Language:
* English (required)
Work Location: In person