Join us on our purpose — to help people and organizations work better together Advantage Group International provides over 2,300 organizations across 45 countries with the data and insights needed to work better together with their business partners. As the global leader in business-to-business engagement solutions, Advantage Group uses tested research techniques, cutting-edge technology and feedback accumulated from 53,000 respondents annually to empower supplier and retailer organizations in the FMCG sector to develop more meaningful and rewarding business relationships. Leading companies across the globe, including Coca-Cola, Goodyear, L’Oreal, Woolworths, Aldi, Mars and Mondelez International, rely on Advantage Group to strengthen their business relationships. Learn more about what our clients think: https://www.advantagegroup.com/client-testimonials/. How you can help people and organizations work better together Advantage Group International is looking for Research Programme Manager to design, deliver and develop Advantage 360 benchmarking research programmes in our UK & Ireland business. This role is perfect for someone who likes to be a great team player, working with the UK Programme Management, Operations and Client Service team to manage annual 360 research programmes through the key stages of design, specification, fieldwork, data analysis and insight, and report production and insight delivery. The role covers key retailer, wholesaler and operator clients in the Out of Home Market covering the key food and drink industry sub-channels of Convenience, Wholesale, Foodservice and On Trade. Advantage Group embraces flexible working to meet the needs and preferences of our employees. This role is primarily remote, however, you will be required to travel to client and company meetings as required to perform your role. As part of this role, you will have the following key capabilities and deliverables: Project Design & Management Excellence The Research Programme Manager collaborates with the Programme Director, Operations team, and Client Service team, in the UK and Toronto, to ensure that the Advantage programmes are designed and run on schedule and fit within the overall company-wide strategic goals to deliver high quality added-value insight With the Operations team, the Research Programme Manager manages the local activities necessary for the design, specification, execution and reporting of key Advantage benchmarking programmes in the UK & Ireland market Works with the Operations team, and our team of interviewers and editors, to successfully complete the qualitative research phase of the Advantage programmes. With the other Research Programme Managers, Programme Director, and Operations team, communicates with supplier clients and retailers in follow-ups by phone, VC, and/or email to ensure fieldwork is managed to the right quality and meets key milestone timings. Reviews completed surveys received to ensure the quality of the data, response rates, and coverage are tracked and targets achieved Research Excellence Compiles supplier and retailer intelligence from different data sources, and according to GDPR or other relevant standards and requirements. Has current or recent experience of working with or understanding the UK Food and Drink industry (Convenience, Wholesale, Foodservice & On Trade) for either retailers and suppliers. With the Operations and Client service team, gathers research requirements from Suppliers and Retailers; ensuring that they are captured in the programme set-up and specification With the Operations team, monitors survey response and coverage and makes critical decisions to correct gaps and ensure fieldwork meets key milestones Collaborates with the Operations team in the UK and the Programme Management team in Toronto on the preparation and verification of data processing and reporting specifications, and in assuring the integrity and quality of the data Insights and Client-Service Support Collaborates with the Programme Director, Operations team, the Client facing team, and the Programme Management team in Toronto to ensure the on-time delivery of insightful reports that are closely aligned with Supplier and Retailer business needs, to the agreed schedule. Delivers insight and presentations to small and large audiences, able to articulate messages powerfully and concisely. Provides clients with a positive experience of Advantage research, data and insight, recognised through post programme feedback in our “Voice of our Client” survey Actively targets the acquisition of new retailers, wholesalers and operators for Advantage Group syndicated programmes and custom research solutions, contributing financially to Advantage Group UK & Irelands sales objectives. If you’d like to join this team, you should have: Minimum A-level qualifications, preferably University degree qualified 3-5 years of relevant project management, research, category, or marketing experience Experience in UK Retail and Wholesale gained through buying, merchandising, marketing, programme management, product development or supply chain. Knowledge and interest in UK Retail in general, with interest in digital and media. Strong proficiency with Microsoft Office suite, particularly MS Excel and PowerPoint Experience with Tableau or other BI tools is considered an asset Proven ability to communicate in English (verbal and written) This role is perfect for you if you are: Numerate and possess a keen eye for detail and are comfortable with data analysis Strong in English language skills for analysis of qualitative insight Able to communicate effectively internally and with client contacts Have a background or interest in Out of Home Food and Drink Retail Able to reliably work with limited supervision and a high sense of urgency Able to establish and maintain cooperative relationships with those contacted in the course of work A team player, able to integrate positively and powerfully into a small business Advantage Group International is proud of the culture we have created and the values which keep us grounded. To maintain our culture, in addition to qualifications and skills, we also select candidates who reflect, or have the potential to embody our company values. Find out more about our values to determine if we’re the right organization for you. Listen to what other Advantagers think about working here: Employee Testimonials How we support you in your journey with Advantage Group We ensure you have the tools needed to succeed happily: Flexible work policy: choose your hybrid way of working to bring balance to your life Connected culture: virtual and in-person gatherings for global community-building Parental leave: ample support for families Birthday and volunteer leave Powered by JazzHR