Our client, based in the Chesham area are looking to add a Admin/ Customer Service Advisor due to growth within the business. Responsibilities will include: ' Build sustainable relationships and trust with customers and the external sales team through open and interactive communication ' Manage incoming phone calls ' Meet personal/customer service team KPI`s and targets ' Handle customer complaints, providing appropriate solutions and alternatives ' Raise quotations when requested ' Identify and assess customers` needs to achieve satisfaction ' Requirements and skills: ' 2-3 years of experience working in a busy office environment ' Strong phone mannerisms ' Outstanding communication skills ' A strong team player ' Flexible and keen to learn ' Good knowledge of how to use Microsoft Office Benefits: ' Base salary £28,000 per annum ' Company pension ' 5% bonus opportunity per quarter based on hitting sales target (therefore opportunity to earn 20% bonus in a year) ' 25 days holiday per year statuary holidays ' Car parking provided ' Office based Mon-Fri 9am- 5pm Apply now