Job Title: OCC and Maintenance Engineer
Business Sector: Data Centre Solutions, Critical Environment
Location: Basildon
Role Summary
* To act as first response to critical alarm notifications across campuses by liaising with and providing information to the Client’s Service desk Team and CBRE.
* To effectively supervise the day‑to‑day operation of the area’s maintenance team to ensure the efficient operation of hard Services facilities across data centres.
* To ensure constant high‑level service delivery is maintained and reactive tasks are completed on time within customer SLA.
* Working alongside OCC manager to help service delivery.
* Adherence to all quality, health & safety, and environmental policies within the Data Centre.
Primary Objectives
* Provide a Technical point of contact for Client and Site Technical Staff while ensuring all planned / reactive works on various systems are completed to the correct client and legislative standard.
* Monitor and assure the environmental controls within the building / specialist areas conform to the required specifications and tolerances.
* Ensure change control is applied to documentation, software and hardware.
* Develop methods of communicating changes to client and internal teams.
* Review alarm management protocols.
* Liaise with site and client management during any emergency operations or procedures.
* Responsible for equipment and services inspections, testing, planned maintenance, modifications and fault finding.
* Investigate, diagnose and rectify faults on mechanical / electrical distribution systems, plant and equipment when appointed to do so.
* Start up, operate and shut down service plant, equipment and systems when authorised.
* Report to and seek advice from the Team Leader on all matters pertaining to Operational matters, Regulatory and Statutory compliance.
* Carry out Technical and Quality Audits to ensure assets and operations are technically and statutory compliant.
* Provide professional technical input during investigations, RCA’s, A3’s.
* Identify and agree system enhancements to improve resilience and performance.
Main Duties
* Technical Supervision of the operation, maintenance and repair of all critical environment systems while maintaining 100% uptime for all critical power systems.
* Monitor and respond to BMS & EMS alarms for specific sites.
* Understand all works being completed in the building which affect the mechanical and electrical infrastructure and/or operations of the site data halls.
* Develop and upkeep all site mechanical and controls and BMS related procedures including EOPs, SOPs, MOPs; all documentation should be consistent with current client standards.
* Provide support as standby for shift support if required via line manager.
* Be able to make calculated judgments on sequence of alarms from the monitored data centres.
* Escalate any incoming alarms following alarm management matrix and update customer service desk and on‑call handler.
* Produce clear and concise updates on actions taken from BMS alarms.
* Communicate effectively to vendors on call‑out and when onsite until completion of works.
* Update Si Local Ticket System.
* Follow up and close out on all BMS defects through daily shift reports and CMMS open WOs.
* Be able to remotely reset units and adjust temperatures for sites if requested.
* Analyse PUE data for the Client and place within report.
* Support energy efficiency and maintain customer targeted PUE.
* Produce weekly Battery Monitoring reports and oversee real time UPS discharge reports during the EMEA UPS maintenance servicing.
* Assist with providing monthly management report information for customer.
* Monitor Mimic, BMS & Alarm Systems.
* Control permit to work system, ensuring all live permits are clearly visible.
* Ensure no permits, ATW permits are authorized that run risk of effect to data halls.
* Report on improvements to incident management.
* Access permits where applicable for customer works via Outlook Planner – review RAMS to ensure any risks not captured are addressed.
* Overview switching schedules for planned and reactive maintenance and support.
* Review switching schedules where other internal / external contractors are involved.
* Maintain relevant logbooks in accordance with System Control.
* Work in accordance with Technical Manager to ensure alignment with shift teams and attend team briefings.
* Maintain all BMS controls and equipment at optimal operational level including calibration of all sensors.
* Specification and recording of the Technician Training program and assist with mock drills and scenario training.
* Assist in development and training of technicians and apprentices with BMS related issues.
Core Competencies
* High Voltage Authorised Persons (HVAP) experience – 5 years or more as an AP, or an AP at more than one site.
* Familiarity with CBRE Processes – quantum, harbour, CBRE permits, etc.
* Data centre or critical environment experience – 5+ years in a data centre and/or critical environment.
Equal Opportunities
CBRE is an equal opportunities employer and is committed to fostering a diverse and inclusive work environment. We do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. All qualified applicants will receive consideration for employment.
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