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Are you passionate about making a difference in the lives of cancer patients?
As a Healthcare Support Worker, you will play a crucial role in delivering compassionate, patient-centred care. Based on the Ricky Grant Day Unit and Turner Ward, you’ll be at the heart of providing essential nursing support, clinical interventions, and emotional care to patients undergoing cancer treatment. You may assist with personal care, perform clinical tasks, and advocate for patient safety and wellbeing. You’ll contribute meaningfully to the patient journey within a fast-paced yet supportive environment.
We’re looking for individuals with a caring nature, strong communication skills, and a commitment to excellence. If you’re flexible, eager to learn new skills, and thrive in a dynamic team, this role is for you. In return, you’ll join a team that supports your growth as they are about patient care, with access to training and career development opportunities.
Responsibilities
* Provide patient-centered care in line with Trust policies, including personal care (washing, dressing, toileting) while promoting independence.
* Use effective communication to overcome barriers, offering reassurance, empathy, and persuasion.
* Undertake training to perform clinical interventions (e.g., observations, venepuncture, ECGs, cannula insertion/removal, urinalysis) and remain competent in these skills.
* Assess patients' conditions using tools like NEWS2 and pain assessments, and escalate concerns appropriately.
* Work independently or within a team, prioritising patient needs and demonstrating accurate use of equipment for interventions.
* Support patients at risk (e.g., falls, pressure damage) by following care plans and escalating changes in condition.
* Promote mobility, independence, and mental stimulation through appropriate activities.
* Ensure adherence to Trust policies and maintain accurate documentation (care plans, observations, fluid/food charts).
* Assist with nutrition by supporting mealtimes and recording intake.
* Act as an advocate for patient safety, safeguarding from harm, and reporting concerns or incidents through the Trust's system.
* Provide guidance to less experienced staff, ensuring safe practices, maintaining clinical environments, and performing quality control checks.
* Demonstrate Trust values and a professional approach in all aspects of care.
Ward and Unit context
Turner Ward: Turner ward provides the in-patient base for cancer medicine. It is an 18-bed ward, shared with Haematology colleagues, and includes diverse bays and side rooms. The ward is staffed by specialist staff including dietitians, occupational therapists, and palliative care. The junior medical team on Turner Ward includes Core Medical Trainee, GPST, F2, and F1, and assists in covering the oncology day unit alongside SpRs and oncology doctors.
Ricky Grant Day Unit: Ricky Grant Day Unit (RGDU) is located next to Turner Ward and provides out-patient systemic anti-cancer treatment (SACT) with a dedicated PICC line service and paracentesis clinic. It hosts a 24-hour telephone triage support line for patients on SACT, a chemotherapy CNS team with home delivery, and uses ChemoCARE for electronic prescribing. The department is supported by an oncology pharmacist team and an aseptic suite for cytotoxic preparation.
For the full detailed job description and main responsibilities please see the attached job description.
Location: Torquay, Exeter, and surrounding areas
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