Job overview
Barts Health NHS Trust manages one of the largest operational estates in the NHS, supporting some of the busiest and most complex hospitals in the country. With a strong group model and embedded senior leadership teams at each site, we are committed to delivering safe, effective, and high-quality services that enable outstanding care across East London.
The Business Support Coordinator provides high-quality administrative and coordination support to the Soft FM team. Analyst role ensures that core business processes across HR, finance, and operational administration are delivered consistently and efficiently across all hospital sites.
The post holder will play a key part in standardising documentation, maintaining accurate records, supporting meetings, and ensuring that data and reports are produced to a high professional standard. They will help embed digital tools such as Power BI and SharePoint to streamline workflows, improve accuracy, and enable faster decision-making.
This post forms part of the central Business Support team within Soft FM, providing essential support to managers and teams delivering cleaning, catering, portering, waste, and other key patient-facing services. The coordinator will act as the first point of contact for queries, ensuring requests are handled efficiently and information is recorded, tracked, and shared appropriately.
Main duties of the job
Provide high-quality administrative support to the Business Support and Soft FM management teams, ensuring work is delivered accurately and on time. You will coordinate staffing, recruitment, training and absence records, supporting HR processes in line with Trust policy and confidentiality standards.
You will assist with financial administration including purchase orders, invoices and budget trackers, ensuring compliance with Trust procedures. The role includes organising meetings, preparing agendas and papers, recording actions, maintaining version control, and updating digital systems such as SharePoint, staff trackers and reporting dashboards.
You will support performance and compliance reporting, preparing data for dashboards and presentations using Excel and Power BI. Acting as a first point of contact for routine enquiries, you will handle queries professionally and escalate where required. You will also support audits, reviews and improvement activity, maintaining accurate logs and follow-up actions.
The role requires strong organisational skills, the ability to prioritise multiple workstreams, and attention to detail. You will contribute to standardised templates and processes across sites, maintain robust filing systems, and monitor key trackers, escalating risks as needed.
You will support onboarding of new staff, maintain workforce data, and ensure all activity complies with Trust policies, information governance and health and safety standards. Proficiency in Microsoft Office, strong analytical skills and a collaborative approach are essential. Flexibility to work across Barts Health sites is required.
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, plea
**We reserve the right to close this vacancy prior to the advertised closing date, once a sufficient number of applications has been received and we regret that we are unable to provide notification if your application is unsuccessful**
se view the attachment/s below.
Person specification
Experience
Essential criteria
1. Experience providing administrative support in a busy, multi-disciplinary team
2. Experience maintaining accurate records, producing reports, and managing confidential information
3. Experience coordinating meetings and supporting senior staff with documentation and follow-up.
Desirable criteria
4. Experience within NHS or publicsector administration.
5. Experience supporting HR, finance, or operational processes
Skills
Essential criteria
6. Excellent organisational and prioritisation skills.
7. Strong attention to detail and accuracy in data entry and record-keeping.
8. Proficient use of Microsoft Office applications.
9. Effective written and verbal communication skills. Ability to work independently and as part of a team
Desirable criteria
10. Experience producing dashboards, trackers, or reports using Excel or Power BI.
11. Understanding of digital record management using SharePoint
Knowledge
Essential criteria
12. Knowledge of general administrative and office management practices.
13. Understanding of confidentiality and data protection principles.
Desirable criteria
14. Familiarity with NHS workforce or finance systems.
15. Awareness of Soft FM functions within a healthcare environmen
Qualifications
Essential criteria
16. Degree or equivalent experience or equivalent training and experience
17. knowledge of Microsoft Office
Desirable criteria
18. Further education or training in administration, business support, or digital systems.
**Visa Sponsorship Information**
Recent changes to UK immigration policy on the Health and Care Visa and Skilled Worker Visa could mean that this role is not eligible for sponsorship or that you may not meet the eligibility criteria.
Sponsorship can only be offered if this post and any individual offered employment meet all the Home Office’s requirements under the UK Skilled Worker visa scheme.
If you are applying from outside the UK or will require sponsorship, please mention this clearly in your application.
To be eligible for sponsorship, the following conditions must be met:
19. Eligible role: The position must be on the UK Skilled Worker visa list. You can check your eligibility here: -.
20. Salary threshold: The role must meet the minimum salary set by the Home Office. Please note that for roles employed under Agenda for Change Terms and Conditions, the High-Cost Area Supplement (HCAS) is not included when calculating the basic salary for the purposes of sponsorship.
21. Skill level: The role must meet the minimum skill requirement of RQF Level 6 or above (graduate level).
22. English language: Applicants must demonstrate English proficiency at CEFR level B1 or higher.
23. Other criteria: Applicants must meet all other criteria as set out by the UK Visas and Immigration (UKVI)