Our client, a leading business in the Financial Services industry is seeking a Client Services Advisor to join their Servicing team on a full-time, permanent basis. Due to an exciting period of growth our client is looking for a customer-focused individual to join their team. This is the ideal opportunity for someone with previous customer service experience either from a Retail or office background, or someone looking to kickstart their career in Financial Services who is confident liaising with colleagues and client of all levels over the phone. Key Responsibilities – * Answering inbound and making outbound calls to clients * Dealing with enquiries via email and acting as the first point of contact for queries * Updating and taking notes in internal systems and databases * Taking payments over the phone from customers * Chasing other departments for outstanding documentation Key Experience: * Previous customer service experience either in a Retail or office environment * Good communicator, confident liaising with colleagues and clients of all levels * Able to work both independently and as part of a team * Confident updating internal systems * Excellent customer service skills, confident being the first point of contact for queries This is a fantastic opportunity for a Customer Service Adviser to join a thriving business who are leaders in the Financial Services industry. This would be a great first role for someone or an excellent new opportunity for someone looking to transition into Financial Services. CVs are being reviewed so please apply now for immediate consideration