Administration tasks Responsible for managing calls, processing referrals, booking patient visits and keeping records and spreadsheets up to date. Workload Allocation Responsible for allocating clinician workloads to meet service demand and ensure timely patient care. Communication Accountable for coordinating with GPs, medical secretaries and staff to support seamless service. Team Support and Coordination Responsible for supporting the team by organising meetings, preparing agendas and completing any follow-up actions. Quality and Compliance Maintaining accurate records, data quality and ensuring administrative processes comply with policies and standards.