Job Description
Case Manager
BTL Mortgages (Pre-Offer)
West Malling, Kent
Up to £26,200
We are working with a well established Buy-to-Let Lender with a strong brand identity and many years experience in the UK mortgage market.
The pre-offer case manager plays a pivotal role at account managing by processing a pipeline of mortgage applications until the point of offer. They will work closely with shouldering departments, such as sales, risk and underwriting to ensure applications are processed as quickly and effectively as possible.
The ideal candidate will have experience in telephone communication, strong stakeholder management skills, excellent communicator and a team player. We are seeking an individual that has a natural curiosity, with the ability to work on your own initiative, ambitious for personal development, proactive and efficient, with strong inter-personal skills. They should be able to work in a fast-paced environment and adapt their priorities, working as part of a team and on their own to achieve great results.
Key Responsibilities
1. Build and maintain effective relationships with all new and existing clients.
2. Act as the first ‘port of call’ with any queries on all mortgage applications...