Sales Officers, Connect 24 Radius Housing
* Closing Date: 8 April 2025
* Location: Radius offices, 3-7 Redburn Square, Holywood, BT18 9HZ
* Contract: Permanent
* Job Ref: FHA04112
Hours: 37 hours per week, with flexible working hours subject to business needs
We have two Sales Officer roles available.
Do you want to make a difference to people’s lives?
Radius Connect 24 is the leading provider of personal alarm care and support services supporting over 20,000 households to live independently throughout Ireland with timely access to 24/7 support whenever required.
We support anyone of any age who is concerned about personal well-being or home safety, or who may feel anxious about managing on their own.
Our service model is client-centred. At its simplest, this is the provision of an alarm unit and a pendant to enable clients to easily call for help. Additional sensors, connected to the alarm unit, are provided, and installed where requested to automatically alert potential incidents. The key benefit is reassurance and peace of mind to both the individual client and their support network of both informal and formal carers.
Due to the increased demand for our services, we are looking to expand our sales and business development team, based in Holywood, County Down.
What is the role like?
This is not your average sales job. This is a front-line, largely telephone-based role with a real social purpose. The role of a Sales Officer is central in ensuring that clients, family and friends are provided with all the information needed to choose the service option appropriate for their individual circumstances.
The Sales Officer is the first key point of contact for clients and family to learn about the service and understand the service options and potential benefits. The Sales Officer will also arrange for the timely set up and delivery of any service option chosen.
What do you need to apply?
The role of a Sales Officer requires excellent communication skills to engage with clients and families. The successful candidate will demonstrate empathy and understanding, and offer clear advice and support to enable customers to choose the appropriate service option.
On the application form, candidates are asked to detail how they meet the following essential criteria:
* Minimum of 18 months’ relevant experience in a customer-facing role
* Demonstrable track record of delivering in a performance-driven environment
* IT literate with experience in the use of Microsoft Office packages including Excel and PowerPoint
* Excellent written and verbal communication skills, including demonstrable experience of using influencing skills with a variety of customers and in a range of work environments
* Demonstrable ability to plan and prioritise workload to meet challenging deadlines
* Clean driving license and access to a car
If shortlisted for interview, applicants will be asked to provide examples of how they have the key competencies to be successful in the role.
To apply for the role:
To access the full job description and selection criteria, find further information on our range of employee benefits and to apply online visit www.radiushousing.org/careers.
Radius reserves the right to enhance criteria to facilitate shortlisting.
Radius is an Equal Opportunities Employer.
#J-18808-Ljbffr