Front desk/security officer (maternity cover), royal academy of music

Front Desk / Security Officer

Part-time: 20 hrs per week (Saturday and Sunday)

Salary: £26,173 - £29,000 pro rata inclusive per annum

Fixed term: 12 months maternity cover

Reference: 26000021

The Royal Academy of Music is one of the world’s leading conservatoires. It prides itself on being stimulating, forward looking and a friendly environment with a diverse mix of students and staff from over 50 countries. Based in central London adjacent to Regent’s Park, we have trained musicians to the highest professional standards since 1822 and we are firmly focused on developing tomorrow’s musical leaders in disciplines including classical, jazz, composition and musical theatre.

Responsibilities

• Work as part of the security team, providing professional reception service in a busy environment, dealing with students, staff and a high volume of visitors, including members of the public and VIPs.
• Responsible for security of the Academy’s buildings and contents; using discretion, initiative and diplomacy to promote the welcoming atmosphere.

Qualifications

• Previous experience in a similar role within Higher Education or Arts Venue sector.
• Experience in customer service with excellent communication skills and ability to deal with people at all levels.
• Flexibility, tactfulness, and assertiveness when appropriate.
• Good local knowledge of central London to advise students, staff, and visitors.

EEO Statement

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, and candidates with disabilities because we would like to increase the representation of these groups in these roles. Greater diversity leads to greater results for students.