Job purpose
As Ocean Product Coordinator, you will support our Ocean Product Manager, and the wider business, engaging in day-to-day activities.
Key duties and responsibilities
* Engage directly with carriers, gathering up-to-date pricing, tariffs and allocation agreements.
* Provide support with pricing and service inquiries for FCL and LCL Ocean Freight from internal stakeholders.
* Maintain and share ocean freight tariffs and product tools with internal stakeholders.
* Manage weekly allocation agreements both internally and directly with the carriers.
* Maintain a customer forecasting system, to assist with creating allocation strategy.
* Support allocation strategies with a view on overall customer priority and margin for the business.
* Support pricing for sales and the Tender Team.
* Be the point of contact for queries raised and look to resolve with the carriers.
* Distribute pricing updates & market intel to the UK network.
* Assist Ocean Product Manager with regular internal / external reporting.
Qualifications and key skills
* Ocean freight and freight forwarding industry experience preferred
* Proficiency in Microsoft Excel
* Knowledge of LCL and FCL pricing advantageous
* Understanding of key trade lanes an advantage but not a prerequisite
* Highly organised
* Problem solving
* Excellent communication skills, able to build partnerships across multiple offices and regions
* Additional languages welcome but not essential
* Excellent communication skills