At United Utilities, we're building a stronger, greener, healthier North West and we're investing in the people, skills and capabilities that make that possible. We're looking for a Technical Training Specialist to support our Wastewater Treatment business area and help shape the future of technical learning across our operations. This is a hands‑on, specialist role where you'll design and deliver high‑impact training programmes that ensure our colleagues are safe, competent and confident in their roles.
What you’ll be doing:
 * Supporting the development of training programmes for new and existing wastewater treatment roles
 * Designing and delivering blended learning solutions mapped to water industry frameworks and regulatory requirements
 * Conducting competence assessments to ensure safe and compliant operational performance
 * Collaborating with Health & Safety partners and subject matter experts to review and enhance training content
 * Supervising and monitoring colleagues during training to ensure safety and performance standards
 * Building training plans that cover both initial and refresher needs across the business
 * Producing lesson plans, schemes of work, and assessment criteria for internal programmes
 * Maintaining relationships with accrediting bodies like Energy & Utility Skills
 * Advising on the creation and management of technical Standard Operating Procedures, Asset Care Plans, and Health & Safety procedures
 * Capturing and acting on delegate feedback to continuously improve training delivery
Qualifications:
 * Demonstrable experience in Wastewater Treatment operations
 * Time‑served or qualified to BTEC, NVQ, HNC, or equivalent level
 * Working towards or holding a recognised teaching or assessor qualification
 * Strong knowledge of technical and health & safety requirements across wastewater roles
 * Experience developing and assessing technical competence and training content
 * Familiarity with competence frameworks and regulatory standards
 * Excellent communication skills across all levels of experience
 * Self‑motivated with the ability to manage workload and business expectations
Compensation & Benefits:
 * A competitive salary + up to 10.5% bonus
 * Sharebuy
 * Up to 14% employer contribution pension (21% combined)
 * 26 days’ holiday rising to 30 with service, plus bank holidays
 * A wide range of private healthcare and wellbeing benefits
 * Hybrid working with flexibility built in
 * A chance to make a real impact in a high‑investment, high‑growth area of the business
 * A supportive, inclusive culture where your expertise will be valued
We're more than just water. We're a purpose‑driven organisation committed to sustainability, innovation, and the communities we serve. Join us and be part of a team that values integrity, collaboration, and continuous learning. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you join a team that shares your vision or connect with colleagues across our networks, you'll find a welcoming and supportive organisation ready to help you thrive.
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