ECommerce Business Manager - Product Content & Transformation
Job ID Job ID 75374
Team Team Digital & Marketing
Location Location Leicester
Contract Type Contract Type Fixed Term Contract
Job Schedule Job Schedule Full time
Salary Salary From £54,000
Posting Date Posting Date 26/05/2026
Apply Before Apply Before 08/06/2026
We are looking for a Product Content & Transformation eCommerce Business Manager to join our eCommerce UK team on a 12 Month FTC (maternity cover). Based onsite from NEXT Head Office in Enderby, Leicestershire!
The Role:
As the Product Content & Transformation eCommerce Business Manager, you will be the driving force behind our product content strategy and transformation, using AI and automation to revolutionise our global onboarding processes.
You’ll step into a key role within the NEXT eCommerce Department, taking the charge for getting products live across UK and international sites while smashing ‘time to live’ KPIs. By spearheading the NEOS development roadmap and collaborating with Trade and Development teams, you will turn bold ideas into scalable realities. Your mission is to bridge the gap between technical innovation and commercial success, perfecting the customer journey to directly amplify sales and funnel performance.
What You’ll Take On:
* Lead and manage a team of product content & optimisation specialists based in the UK, and also an offshore admin team based in India.
* Manage the product onboarding process, and are therefore the expert, of product content and all the features that encompasses (titles, tone of voice, imagery, attribution etc.)
* Ensuring product descriptions and titles are optimised for both customer journey and also GEO and SEO traffic is a key responsibility, along with ensuring imagery and video content are of high quality and drive customer engagement, and always striving for perfect product attribution.
* Drive process efficiencies via AI and automation tools improving the time to live and content quality.
* Responsible for developing and maintaining QA dashboards and reports to track key performance metrics, communicating to wider stakeholders issues such as SLA impacts and greenwashing claims.
What You’ll Bring:
* Experience of working within an eCommerce leadership role.
* Strong technical knowledge of product content and onboarding processes.
* Experience in collaborating with cross functional teams and managing relationships with third-party platforms and vendors.
* Proficiency in using eCommerce platforms and analytics tools.
* Analytical mindset with the ability to interpret data, identify trends and implement data driven strategies.
* Excellent communication skills with the ability to convey complex ideas to both technical and non-technical stakeholders.
* Ability to work in a fast paced environment and adapt to changing priorities.
* A passion for delivering an exceptional shopping experience and a customer centric mindset.
* 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
* Company performance based bonus
* On-site Nursery available; OFSTED outstanding in all areas
* 10% off most partner brands & up to 15% off Branded Beauty
* Early VIP access to sale stock
* Access to fantastic discounts at our Staff Shops
* Restaurants with great food at amazing prices
* Access a digital GP and other free health and wellbeing services
* Free on-site parking
* Financial Wellbeing - Save, track and enhance your financial wellbeing
* Apprenticeship - Grow and develop on the job whilst gaining a qualification
* Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
* Support Networks - Access to Network Groups to empower and celebrate each other
* Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice_careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.
What's Next?
Show us what you can do. Submit your application online and our recruitment team will take a first look at your experience and strengths.
Inform
Let’s talk. We will get in touch for an initial conversation by phone or video to learn more about you and share what the team is looking for.
Review
If you are invited to an interview, you may be asked to present an interview task or portfolio and talk through your experience in a competency based interview. It is also your chance to ask questions and get to know us.
Offer
If it’s the right match, our recruitment team will be in touch with a job offer and next steps. This is where your journey with NEXT begins.
Team Overview
The Digital & Marketing team brings creativity, technology, and insight together. From bold campaigns and boundary-pushing design to product innovation, digital evolution, and vital data support, these teams shape seamless experiences and drive the business forward.
Explore similar opportunities across our business.
You’ve probably heard of NEXT, but did you know about our portfolio? Every brand in our offering brings a distinct story, attitude and community. Spanning contemporary lifestyle brands, established high street names and timeless collections, together they showcase the vibrancy of today’s retail world.
About NEXT
You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!
Challenges. Opportunities. The future. Let’s take it on at NEXT.
#J-18808-Ljbffr