Account Manager
Location: Bognor Regis - Office based – £35,000
Overview
We are working confidentially with a successful and growing organisation to recruit an Account Manager who thrives on building strong customer relationships and driving long-term value. This is an excellent opportunity to join a business with an outstanding culture, modern facilities, and a genuine commitment to employee wellbeing and development.
About the Role
As an Account Manager, you’ll be the trusted point of contact for a portfolio of established customers. Your focus will be on nurturing relationships, ensuring customer satisfaction, and uncovering opportunities for growth through proactive account management.
Key Responsibilities
* Manage and develop relationships with assigned existing customers
* Act as the primary point of contact for customer enquiries and ongoing account needs
* Proactively nurture accounts to drive retention and growth
* Create, present, and follow up on customer proposals and quotations
* Process customer orders accurately and efficiently
* Identify upsell and cross-sell opportunities within existing accounts
* Maintain an accurate and up-to-date sales pipeline
* Manage and update the CRM system, ensuring all customer interactions are logged
* Use internal systems and tools to support account management and reporting
* Work collaboratively with the wider sales team to achieve individual and company targets
* Liaise with internal teams to ensure smooth delivery and outstanding customer satisfaction
Qualifications
* Previous experience in Account Management or a customer-facing sales role (desirable but not essential)
* Strong relationship-building and account management skills
* Confidence in creating and following up proposals and quotations
* Good attention to detail
* IT literate, with experience using CRM systems and Microsoft Office (or similar tools)
Key Behaviours & Attributes
* Friendly, positive, and optimistic approach
* Highly self-disciplined with excellent time management skills
* Confident and professional telephone manner
* Strong written and verbal communication skills
* A collaborative team player with a proactive mindset
* Highly organised with strong attention to detail
Benefits
* Competitive salary package
* Free lunch provided daily
* Onsite gym facilities
* Company pension scheme
* Holidays: 24 + 8
* Excellent company culture with a supportive, people-first environment
* Modern offices and a collaborative working atmosphere
#J-18808-Ljbffr