Overview
Ready to help protect critical services that support learners around the world? As our Disaster Recovery Manager, you'll play a pivotal role in ensuring Cambridge University Press & Assessment is fully prepared to respond to IT disasters, safeguarding our technology estate and minimising business impact when it matters most. We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role: Reporting to the Head of ETO Service Delivery Management, you'll be responsible for the planning, design, implementation, validation and ongoing improvement of IT Disaster Recovery (DR) across our complex and business‑critical technology environment. You'll ensure the organisation is as prepared as practicable for disruptive events, working closely with senior IT leadership, infrastructure and platform teams, and third‑party suppliers. In the event of a major incident, you'll provide expert guidance to enable a successful recovery that meets agreed recovery time and recovery point objectives, with minimal impact on business operations.
Responsibilities
* Owning and maintaining the organisation's Disaster Recovery Plan, ensuring it remains fit for purpose and reflects changes across the IT estate
* Defining and maintaining DR standards and ensuring consistent application across services and suppliers
* Identifying, documenting and supporting the mitigation of DR risks and single points of failure, working with risk owners to implement effective controls
* Designing and delivering a comprehensive DR testing and validation programme covering people, processes, plans and technology
* Coordinating DR exercises and tests, defining scope and success criteria, and producing post‑test reports and lessons learned
* Maintaining the IT recovery checklist and associated documentation, including critical contact lists
* Providing assurance over third‑party and outsourced DR capabilities through regular review and challenge
* Aligning DR activity with wider Business Continuity (BC) policies and programmes
This is a highly visible role with responsibility for helping protect around 150 critical IT services that support exams, assessment delivery and regulatory deadlines. The position is classified as a hybrid role, requiring the selected candidate to spend 40–60% of their time collaborating and connecting face‑to‑face at their dedicated location. Flexible working requests, including adjustments due to a disability or long‑term health condition, will be considered from the first day of employment.
Qualifications
Essential experience and skills:
* Relevant experience in one or more IT career paths such as Project Management, Infrastructure Management, IT Audit or Assurance, PMO development and management
* Excellent written and verbal communication skills, with the ability to explain complex technical concepts to non‑technical audiences
* Strong planning, coordination and delivery skills across technical and business teams
* Proven stakeholder management skills, including working with third‑party suppliers
* Confidence managing expectations and influencing senior leaders
* High standards of accuracy and attention to detail, particularly in documentation and assurance activity
Desirable:
* Experience specifically in Disaster Recovery management
* Understanding of fault‑tolerant or mission‑critical application and infrastructure design
Employment and Benefits
This role offers competitive salaries and a world‑class flexible rewards package, featuring family‑friendly and planet‑friendly benefits.
* 28 days annual leave plus bank holidays
* Private medical and Permanent Health Insurance
* Discretionary annual bonus
* Group personal pension scheme
* Life assurance up to 4 × annual salary
* Green travel schemes
Equality and Inclusion
We are a Disability Confident (DC) employer committed to equality and inclusion, ensuring our recruitment process is accessible to all. We welcome applications from all candidates, regardless of age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity, sexual identity, cultural, or social background.
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