Closing date: Sunday 22 February 2026 Interview date: Tuesday 3 and Wednesday 4 March 2026 Starting Salary: £39,152 per annum - subject to satisfactory performance, you will receive an increment on 1 April each year until the top point of the pay scale for the role is reached. The Role: This is an exciting role within Winchester City Council’s Landlord Services team. We are looking for an experienced, knowledgeable and enthusiastic individual to play a key role in delivering a customer focussed, high quality housing management service within our housing portfolio of 5000 general needs and sheltered housing properties. In this role, you will be one of 6 Housing Officers responsible for delivering housing management services to our customers within a designated patch in the Winchester district. This includes supporting customers signing up for their new tenancies, managing tenancy changes and enforcement, managing complex tenancy cases and cases of nuisance and anti-social behaviour, preparing and serving legal paperwork, representing the Council at Court, making appropriate referrals to tenancy support and sustainment and providing assistance with rent arrears and estate management when required. You will have a strong housing management background, evidenced ability to understand and meet customer needs whilst managing difficult conversations to ensure service providers are held to account for the services they provide to the vulnerable customers and communities we serve. What You'll Need to Succeed: It is essential that you have experience of working in housing management and can evidence your knowledge and understanding of housing law and regulatory obligations. Qualification requirements for the role: - Professional Diploma in Housing or equivalent through relevant training/experience. - Current full Driving Licence. We offer an excellent package of benefits including: - Hybrid-working (50% in the office, 50% at home – after first 3 weeks in office) - Employer paid health cash plan - Salary sacrifice scheme for cars and bikes - 26 days annual leave per year rising to 33 days - dependent on length of service - 13 days additional flexi leave per year (subject to operational requirements) - Option to buy up to 5 days additional annual leave - Free parking (during work hours) at any Winchester Park and Ride - Membership to the Local Government Pension Scheme - Discounts at a range of major high street brands and the two leisure centres in the district - Season Ticket loans - Excellent working environment - Support for continuous professional development If you are keen to make a difference in our communities, we would love to hear from you. Apply today to be part of a team making a difference to our customers every day. For an informal conversation about the role, please contact Jo Elliott, Area Housing Manager (Neighbourhood and Community) via email at jelliott@winchester.go.uk or Sarah Turpitt, Area Housing Manager (Sheltered and Extra Care) via email at sturpitt@winchester.gov.uk.