CompanyName: Cannock Chase Council
JobLocation: Cannock
JobStatus: Part Time
Job Description
Housing Assistant – Income Management (Grade C: £25,948.96 - £25,989 per annum, pro-rata, pay award pending). Post Number: CH191. Permanent – 18.5 hours per week.
Benefits to you
* Casual Car User Allowance
* Flexitime Scheme
* Local Government Pension Scheme
* Discounted Leisure Centre Membership
* 23 days holiday and 26 after 5 years continuous service (pro-rata)
* Cycle Scheme
* Free Car Parking
Responsibilities
Assist with all aspects of arrears recovery, with specific responsibility for arrears recovery on Council garage accounts, Sheltered Schemes and Former Tenant Arrears.
Support the Income Management Team to maintain high service standards and help tenants sustain their tenancies.
Qualifications
* Previous experience in a customer-focused environment.
* Basic understanding of Social Housing (advantageous).
* Ability to perform simple calculations and explain finance related matters such as direct debit calculations and rent arrears.
* Proficiency with Microsoft Office (Word, Excel, Outlook) sufficient for compiling statistics and reports.
* GCSE’s in English and Mathematics at Grade C or above or equivalent vocational or academic experience.
Equal Opportunities
THE COUNCIL IS AN EQUAL OPPORTUNITIES EMPLOYER
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