Our Water Quality and Environment team have an opportunity for you to join as our new Water Quality Scientist. We are looking for someone with strong analytical skills, who loves to investigate and solve problems and someone with great communication skills who can influence a wide range of stakeholders. In this role you'll be investigating water quality issues, providing technical advice to stakeholders across the business and keeping our customers informed. You'll also support the wider business by providing expert water quality advice during the delivery of major capital schemes and ensuring a focus on great hygiene controls. As a Water Quality Scientist, you'll provide 24/7 water quality support through the Public Health and Standards team duty desk. You'll need to be flexible as you'll be expected to work weekends and be part of a rota for standby cover. So, are you a technically minded individual who would like to develop a thorough understanding of the clean water business? Well, if you are, read on.
Some of your key accountabilities will include:
* You’ll be assessing risk and defining the response to water quality issues such as sample result failures, operational events, and complex water quality complaints.
* Liaising with and advising stakeholders across the operational and customer care teams within the business.
* Being a point of contact for customers who are experiencing complex or long‑standing water quality issues to ensure they are kept up to date on progress with investigation findings and resolutions.
* Facilitating Root Cause Analysis sessions across a range of complex water quality issues.
* Building positive working relationships with public health professionals and championing water quality and public health protection in all work areas.
To be successful, it’s expected that you’ll have an understanding of drinking water quality standards and principles of water treatment.
You will have strong communication skills, being comfortable speaking to customers and a wide range of internal and external stakeholders. You will have a degree in a scientific or engineering subject and you will also hold a full UK driving licence. The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you too. Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.
Here are some of our favourites:
Benefits
* 28 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
* Annual bonus scheme (of up to £2,225 per annum based on company performance)
* Family‑friendly policies (including a year of fully paid maternity and adoption leave)
* Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
* Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
* Dedicated training and development with our ‘Academy’
* Electric vehicle scheme and retail offers
* Two paid volunteering days per year
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