Are you a commercially minded, result driven leader looking to take on an operational management role? We are recruiting for an experienced housing manager in a hand-on, customer focused position. The ideal applicant will have experience within lettings and property management and be able to offer an exceptional level of service on a day to day base to current landlords, tenants and associated partners. What you will be doing: * Manage, coach and develop the homes team, hold regular 1 to 1's to shape clear paths for development and progression * Manage void levels, rent collections, arrears management and associated KPI's * Ensure manageable workflows, analyse trends and continually work to improve costs * Build partnerships with the support team, property services, finance and local authorities * Continually develop and build the property portfolio * Evaluate operational risks and best practices * Ensure anti-social behaviour is monitored and appropriately actioned * Manage complaints * Attend networking and partnership meetings * Take accountability Experience required? * Similar industry experience - social housing, housing association, private lettings * Strong knowledge of property maintenance, landlord management and residential leases * Experience using CRM * Solid experience with budget control * Management experience * A full UK driving licence and own vehicle Ready to join a great team and stive for success? Apply today